A complaint

[CloVis]

Letter

As a few of you know i went to turkey, and I had lots of problems whilst there - such as poor flights, delays, no room on arrival, poor food, food poisening, refusing to go out with barmen who the next day decided to be ina stress and not serve us, no towels in room, no drink in room, leaking bath, etc

So i have written a letter of complaint today and am writing to get money back, but im kind of confused in how to get to the point.

Do i say im writing for compensation, for part of the payment back etc.

Hope thats better to understand.

[Paul]

"A Moan" Maybeh?

[Tupps]

you complained......wtf?

[CloVis]

Omg. ok ill edit.

[Graeme]

just say you want to be compasated because your hoiday was ruined

[Tupps]

im going to send a letter to Simo about all these shite threads your making

[jaybiss]

tell us what the problems where

you want compensation for the problems as they ruined your holiday which you paid alot of money for it

[David]

Letter

As a few of you know i went to turkey, and there were many prrrooooblemios.
Anyho, I spent some time earlier writing this letter (thats why I dissapeared for a bit)
But i dont know how to ask for money back?? Not very good at this kind of thingy....

And help appreciated.

PM me....

[Graeme]

tell us what the problems where

you want compensation for the problems as they ruined your holiday which you paid alot of money for it

so what i said then jay? :P

[Saxoboiiiiiiiii]

Letter

As a few of you know i went to turkey, and I had lotsof problems whilst there - such as poor flights, delays, no room on arrival, poor food, food poisening, refusing to go out with barmen who the next day decided to be ina stress and not serve us etc.

So i have written a letter of complaint today and am writing to get money back, but im kind of confused in how to get to the pont.

Do i say im writing for compensation, for part of the payment back etc.

Hope thats better to understand.

spot on ;)

[jaybiss]

less of the moan again shit

just help the girl out

[Clouds_mate]

This isnt like you to complain about something. Even if its work, car or your money. you never moan or complain.

are you feeling ok?

we need more information before we can help (serious note)

[Robb]

jamie your car looks buff in your avatar.

[Lee_P]

just say you want to be compasated because your hoiday was ruined


yeh what he said:y:

[Tupps]

Leckie....you have a massive thumb!

PM me ;)

[AdamW]

Jaybiss = a changed man.

You wont get any compo.......fact

I wouldnt bother

[CloVis]

Ok im being serious, so less of the moan stuff as above please.
I actually want to know what you guys think i should put.
Ive given more info above.
cheers

Adamw Its not the point, im asking how to say it, weither ill get compo or not.

[David]

Chloe, did you book it direct or through a travel agent?

[AdamW]

List your problems....(not life)
Write a letter
Follow up with phone call
Go to travel agents and complain

[Lee_P]

its a shame you cnat ring them that way you can kick off and just get your point across easier

[Saxoboiiiiiiiii]

Ok im being serious, so less of the moan stuff as above please.
I actually want to know what you guys think i should put.
Ive given more info above.
cheers

Adamw Its not the point, im asking how to say it, weither ill get compo or not.

i am not happy with the way i was treat blah blah blah so i would like blah blah blah! dont be nice to them, they ruined your hols, you go on hols for a break, not to be pissed around ;)

[CloVis]

I booked through yourholidays?
Ive written the letter, as i have said!! and I just wanted to know how to finish the letter saying i want a reply, some payment back etc

[Saxoboiiiiiiiii]

I booked through yourholidays?
Ive written the letter, as i have said!! and I just wanted to know how to finish the letter saying i want a reply, some payment back etc

A free holiday :y: :y:

[JoeFurio]

i tried to get compensation after my mates and i were kicked out of out hotel last year.. holiday company just sent an angry letter back

best going straight to the holiday regulator people ABTA or something like that i think it is

[jaybiss]

jamie your car looks buff in your avatar.

cheers babel ;)

Jaybiss = a changed man.

You wont get any compo.......fact

I wouldnt bother

ive grown an extra inch, on my way to 3 now whoop whoop ;)

clo - most of the problems the travel agent will have to take up with the hotel, will be lengthy process

did you complain to the hotel when you where there?

[CloVis]

Thanks



I need to send ths letter of really quick

[Clouds_mate]

Btw to complain on about any Holiday. You HAVE to speak to a Rep onsite whilest of holiday and fill out a complain form with them firstly. Then you have to complain again when you get back to England. IF you didnt do this you wont get a penny.

[Saxoboiiiiiiiii]

Thanks

David
Saxoboiiii
Lee_p
JayBiss
and sort of Adam, but without the sarc

I need to send ths letter of really quick

1st class stamp ;)

[CloVis]

cheers babel ;)



ive grown an extra inch, on my way to 3 now whoop whoop ;)

clo - most of the problems the travel agent will have to take up with the hotel, will be lengthy process

did you complain to the hotel when you where there?

Yeh we did, but they didnt realy understand and said we should speak to our rep, who didnt want to know.

[Clouds_mate]

If you got food poisoning im guessing your not the only one who had it. Correct?

[CloVis]

If you got food poisoning im guessing your not the only one who had it. Correct?

correct, but im also aneamic, so it made me worse lol passed out ahha

[AdamW]

Did you get food poisiong from the hotel you stayed at? Or a random place in turkey?

[Chris]

Say to them: -



I look forward to receiving your comments regarding my complaint and also any information regarding any compensation I should be awarded.


Or something along those lines!

Chris :)

[Lee_P]

do recorded delivery cus then they cant say oh sorry it seems it has been lost in the post !!!

no probs

[Tupps]

yeah what chris said.....

[CloVis]

Only ate once whilst there for a week, and that was the first day at the hotel, couldnt eat wif out being sik. nice stuff.


Say to them: -



I look forward to receiving your comments regarding my complaint and also any information regarding any compensation I should be awarded.


Or something along those lines!

Chris :)

Thanks chris and David!!!!
Question answerd, thread can be Locked.

[jaybiss]

i take it youve wrote the letter in a proper layout and included your adress and number on it?

maybe give them a time limit to get in touch with you?

[Saxoboiiiiiiiii]

Only ate once whilst there for a week, and that was the first day at the hotel, couldnt eat wif out being sik. nice stuff.




Thanks chris and David!!!!
Question answerd, thread can be Locked.

you have nothing but problems do ya??? haha your like me, but a female version ............. ;)

[Clouds_mate]

did you put in a formal complaint on holiday to your rep with a copy of the form.

if you have no chance.

[djrem]

surprise surprise shes moaning again.

[CloVis]

Funny funny,
Yeh wrote it out letter form lol. I no how to write letters. Part of my job, but just didnt no how to write that, or wether i should.
But there answerd so its cool. subject over..

Yeh moaning watever tbh.

[Saxoboiiiiiiiii]

Funny funny,
Yeh wrote it out letter form lol. I no how to write letters. Part of my job, but just didnt no how to write that, or wether i should.
But there answerd so its cool. subject over..

Yeh moaning watever tbh.

You Go Girl ;) :y:

[CloVis]

Thanks :)

[JimoVTR]

Dear Sir/Madam.

I, *CloVTRxx*, am appalled with the standards of accomedation that I got when i arrived in Turkey at *resort name*.
First of I/we never had a room and had to wait x hours.
The holiday only go worse after this. The barmen were arragant and refused to serve me and my partner as I refused tto go out with them.
The food was atroshious and I recieved food poisening along with other guests. As I am *inser disease name here* it only made it worse for me.
These are just a few of the problems, which if I do not recieve compensation for the poor holiday which I paid £x for, I will be going to *whatever the watchdog thing is of holidays*

My details are:

*Name*
*Adress*
*Contact numbers*
*E-Mail*

*Booking number*
*Resort name*]
*Dates of holiday*

Yours Sincerely

CloVTRxx



















Get the spelling right though.
Spellchecker FTW!

[Amiee]

Not seen a reply to what a few others have said clo... Did you complain to the hotel whilst you where there?

[CloVis]

JimoVTR - how did you know all that lol?? Thanks very much for writing that out, very nice of you. Ill try n rep you.

Amiee - Yes when we arrived we made a complaint, and was told to speak to the Rep, we did but he could hardly speak english and instead decided to offer to take us to lunch then kept following us - so not good tbh. Ended up getting as far as possible away from him!!
Ive sent the letter now, so just waiting for a response. I checked out www.tripadvisor.com, and theres so many people with the same sort of problems is crazy.

Anyways cheers all for the sensible replys lol

[betty02]

HAHA peeedo rep wooot haha,

jst keep sending them letters asking for your money back, threaten to sue (however u spell it) and keep bombarding them with letters, make a refrence of each letter and keep a photocopy yourself or the and the times/dates they were sent, then go to the place you booked it get them involved, get them to send a letter and keep hassling them hun oh and good morning another fun day ahead!!!

[JimoVTR]

God i am good :cool:

[CloVis]

Lol yes yur are - jimoVTR

Morning!!! yep another fun day ahead! boo

[Karl]

Dear British Airwayz,

gimme my dollar back,
or ill smash up ur housez

that iz all innit.
fanks.

[CloVis]

Soulless, thats pretty much the letter my mate wrote out before i changed it lol. I was cracking up reading it, she wrote - the entertainment on flight was watching a screen with a map on showing how fast we was flying. You could have played Tom and Jerry.

And i am being serious. Dear god.

[Mystic]

im going to send a letter to Simo about all these shite threads your making
I'll sign it ;)

[JimoVTR]

Your mates not funny - shes fat!
But shes not.
But she looks as though she should be.




Soulless - best advice yet :y: keep up the good work

[Karl]

Soulless, thats pretty much the letter my mate wrote out


why does that not suprise me.

lol,
did she really say she was going to smash British airways' houses up?

[CloVis]

No, the part about Tom and Jerry amused me the most. lol and the way she wrote just how she talks... example,

then... and then... and then...oh and then....

lol bless her

[JimoVTR]

im going to send a letter to Simo about all these shite threads your making

I'll sign it ;)

Why o why....?????


Clo makes the best threads..... i like reading her misfortune... howvermuch i feel sorry for her. Her threads make me feel better.

Cheers clo for being depressed :y:

[betty02]

here we go again with the moaning and off topic comments and shit threads, cant people just stay on topic its a serious thread :S

anywayssssssssssssssssssssssssssssssss booooooooo!

so how many of you went on the holiday, if you all complain and photocopy each others leters and send them with yours would it not make a bigger impact?

[CloVis]

My pleasure, only down fall for you is, im not depressed nor do I take anything any eperson says into account.

damn.

[CloVis]

Betty02 - thats a good idea, i think that there clubing together on tripadvisor, but as you can imagen its hard to get in contact with people from a forum about bad holidays

[JimoVTR]

lol. was jkin about deprssed bit clo...

[betty02]

Betty02 - thats a good idea, i think that there clubing together on tripadvisor, but as you can imagen its hard to get in contact with people from a forum about bad holidays


Yup can image, you just wanna diog as much shit up on the compant as possible to be honest, get pother peoples quotes from the site add them into your letter and stuff jst go for every penny back knowing you wont get it but there more the merrier, there snid when it comes to handing money back out!

[Scattle]

write a letter to travel agents, asking for compensation and maybe to your holiday insurance if you took any out?

[CloVis]

Yeh i wasnt sure where holiday insurance came into it. But tbh i chose the cheapest hols insurance there was found on moneysuper market, so aint got a clue what it would be now

[Scattle]

When I went to America in August, I had a delay of 24 hours to get there from Gatiwck, plus the fact 600 people running to the gatwick hilton to get a room at 10 at night was nightmare. WE had cheap insurance but we got payed £30 per person per 24hours. 6 of us got £180 back. from insurance then we got money back from the company itself. So read your terms and conditions you got with the insurance is should say it somewhere.

Hope is helps.

[CloVis]

When I went to America in August, I had a delay of 24 hours to get there from Gatiwck, plus the fact 600 people running to the gatwick hilton to get a room at 10 at night was nightmare. WE had cheap insurance but we got payed £30 per person per 24hours. 6 of us got £180 back. from insurance then we got money back from the company itself. So read your terms and conditions you got with the insurance is should say it somewhere.

Hope is helps.

Yeh thats cool thanks for that info. Pretty sure ive still got my info and receipt at home.
cheers:y: try and rep u

[Scattle]

no problem

[xsmile_be_happyx]

lets us know how you get on :y:

I made a complaint to my rep while in spain, cause he took our money for a trip, that didnt actually exsist, to which his reply was, i didnt know, therefore there i no complaint, stupid man

[CloVis]

Yeh i will do, thanks

God holidays are so annoying sometimes it doesnt even feel like you've been away!

[Saxoboiiiiiiiii]

i need a one now like, mite go to turkey ;)

[xsmile_be_happyx]

Yeh i will do, thanks

God holidays are so annoying sometimes it doesnt even feel like you've been away!

Lol nah i did love mine, just was annoyed that he took my money and didnt give it back lol

[Easty]

Hope you get it sorted bad holidays are a nightmare.

When will people learn that if you go on cheap holidays to crappy places, you're more than likely going to get shit service / accomodation / treated like a number.

Pay a bit more and go somewhere nice ;)

[CloVis]

Paid £299... Went to a 5* place. LOL. All inclusive.