Virgin Media

[Payney]

How many of you are with them?

How many of you think there wank?


I am and i think they are the shittest internet providers ever... Considering they took over BlueYonder, since they took it over my net has been slow, down for nearly half the time, if not nearly all the time....

Rang them, just auto mated service shit, looking into the Sky package, 10 quid for hook up... Are these any good does anyone know?

[Wayne]

i'm with aol broadband silver and is pretty good:y: ain't sure on the sky one they reckon it's good.

[Scattle]

On AOL at my mums which has been no problem in the 6 years we have been with them, Dads on virgin media very good as well.

[craig180]

I'm with sky and the broadband is pants.

Refuses to connect infrequently and slow

Used to be with BT and it was far better

[BENSAX3]

ntl are good thought about them

or are they now virgin media aswell??

[Lee_P]

yeh ntl and telewest aka blueyonder are vigin media

[BenSilverSaxo]

Im with them the internet is good IMO but i will be ringing them tommorrow for the third time because my bill still isnt right, i feel a murder coming on. Branson where the fuck are you you C**T

[Payney]

No offence to you Lee about Virgin Media Customer Service, but when i phoned them, i wasn't impressed.

[Luke]

Virgin Media is rubbish.

I have LOADS of things I could say about them, but I start work at 7.30 in the morning. Seriously though, when I had it the internet was down, slow and couldn't get through to them - it drove me up the wall.

I'm with BT Broadband now and it's MUCH quicker than the cable and not let me down ONCE.

[Graeme]

i used to be with virgin till they started messing my internet up all the time!

im not with sky with there tv, phone and broadband for £36 a month and not had any probs at all and the nets quite fast aswell!!

[lighters]

I;m with virgin media (THINK THERE SHITE)

They were amazing when known as blueyonder, UNLIMITED speeds no fair usage crap! and i never had problems with bad routing.

My friend lives about 10 minutes walk away from me and my ping is 300 and his is 30... (IT should always be 30 btw)

Their customer service is crap and no offence but waiting sucks when calling and then there very inexperienced and give you the basic checks you know yourself such as spyware, reboot modem etc lol


SKY aparantly are SHITE they are cheap but cheap for a reason... however - considering using them because virgin suck recently

[Japman]

lol at all the above

[Dan]

Mine is in the process of being changed from BT to Virgin (Mums idea). BT hasnt let me down in the 18 months we've had them, hopefully Virgin will be ok too.

[Japman]

I may have spoken to some of you before :P

[Lee_P]

No offence to you Lee about Virgin Media Customer Service, but when i phoned them, i wasn't impressed.

hey its cool man i dont take it personally :y: :y:

[Japman]

lol i know what you meen ant

[hellonpluto]

The only on-going problem I had over a peroid of 3 months was the TV freezing and making weird high pitch noises. Everytime I rang them someone was round when it suited me and fixed the problem.

Telephone no problems ever.

Internet, never had outages but is good practise to turn all your router stuff off at least once a month. I did a speed test when it was running slow come out at 256Kbps, turned it all off and then re-tested and it was back to 2000Kbps.

I think VirginMedia are better company than NTL ever were and their customer service is 100% better! :y:

Hope this helps

[DawsonWicked]

cable is shit, sky isnt lol stay with bt phone lines all the way !

[b0t13]

I think VirginMedia are better company than NTL ever were and their customer service is 100% better! :y:

Hope this helps

same people just a different name,

im with virgin and the internet is great, never had any real problems with it and its always working..

[Payney]

Mine is in the process of being changed from BT to Virgin (Mums idea). BT hasnt let me down in the 18 months we've had them, hopefully Virgin will be ok too.

I doubt it. :p


They said to me this morning that they had a problem with our connection and would be sorted by 5pm Today, it was off all morning, and i got in at 5.30, came on at 6, AND IT WORKED, normally i have to reset modem, and all that crap... Hopefully it's sorted now. :y:

[Payney]

Mine is in the process of being changed from BT to Virgin (Mums idea). BT hasnt let me down in the 18 months we've had them, hopefully Virgin will be ok too.

I doubt it. :p


They said to me this morning that they had a problem with our connection and would be sorted by 5pm Today, it was off all morning, and i got in at 5.30, came on at 6, AND IT WORKED, normally i have to reset modem, and all that crap... Hopefully it's sorted now. :y:

I still think the whole lot as one is shit, customer services, the actual service they provide, can get better service, and cheaper else where, which is what i might do if i get the time tbh.

[Saxy1]

im with virgin media, and mine is fine :y:

[Lee_P]

I doubt it. :p


They said to me this morning that they had a problem with our connection and would be sorted by 5pm Today, it was off all morning, and i got in at 5.30, came on at 6, AND IT WORKED, normally i have to reset modem, and all that crap... Hopefully it's sorted now. :y:

I still think the whole lot as one is shit, customer services, the actual service they provide, can get better service, and cheaper else where, which is what i might do if i get the time tbh.

cough cough im ace:y:

nah i didnt do anything but thought id take credit

[Easty]

im with them for the internet purely because we can't connect higher than 480k on ADSL in this arse (shit) so cable was the only way.

Currently on the 20mb package and we connect usually between 12mb & 17mb which i don't think is bad (better than 480k anyway!!)

Not had the delights of the customer service yet but im sure like all telephone help, it will be piss poor.

[Payney]

I lied, my net still goes down, was down from 10 last night - about 5.30pm today...