Problems Downloading on Broadband...

[Luke]

Evening All,

I hope you guys can help me on this one.

Louise is with Virgin Media with there 'Medium' Cable Broadband Package which they quote is upto 2mb in speed which is fine and quick enough for her needs.

Lately though, she has been having problems downloading any program, watching videos on youtube or just general crashing of websites so she has to press the stop button and refresh until it loads up. As you can imagine it's very annoying etc....!

I checked the broadband connection this afternoon, it's showing at around 2046kb which is obviously the 2meg broadband which she has. Her sister who also lives there has the computer in her bedroom which is linked straight from the Virgin Media modem along with the wireless Netgear router and she experiences the same problems. Last week they both tried downloading iTunes which is 51mb in size.....it stopped around 30mb and wouldn't go any further.

What is likely to be causing this problem?

Wireless router? Maybe try a direct connection from modem into PC?

Cheers,

Luke

[djrem]

do they have a limit on downloads?

Also 2mb wont be the actual speed.

google for a speed test and find out :)

[vidal]

Also what is the contention ratio?

Is someone else leaching your bandwidth?

V.

[Luke]

do they have a limit on downloads?

Also 2mb wont be the actual speed.

google for a speed test and find out :)

Unlimited downloads.

When I tested it on Google earlier, it's saying download speed of 2mb.

Also what is the contention ratio?

Is someone else leaching your bandwidth?

V.

What's contention ratio mate?

Network is secure, so I presume everything is OK there.

[vidal]

Unlimited downloads.

When I tested it on Google earlier, it's saying download speed of 2mb.



What's contention ratio mate?

Network is secure, so I presume everything is OK there.

Contention ratio is the number of users on the same network, usually 50:1

(explanation (http://www.getonlinebroadband.com/faqs/faq02.html))

Network may be secure, however it is still hackable.

V.

[Luke]

Contention ratio is the number of users on the same network, usually 50:1

(explanation (http://www.getonlinebroadband.com/faqs/faq02.html))

Network may be secure, however it is still hackable.

V.

So would that be just Louise and her sister? I'm a little confused....

Yeah, I understand about it been hackable....I think that's a thing to look at tomorrow then just to be on safe side.

[djrem]

say a neighbour spends all day downloading porn.

and you have 50 neighbours.

you are all using the bandwidth more than average resulting in you getting less than you should

[Luke]

Ah right....get it now!

Not much I can do then? I started to wonder if it was anything to do with the wireless modem but obviously it isn't. When both Louise and I lived there, we had the telephone/broadband package in and I'm pretty sure that was 2MB too but it was much quicker then it is now.

[Alex]

Do they use LimeWire, etc.
Some ISP's detect file sharing traffic and bottleneck it so not all other users on the hub get slow connections.

[Luke]

Yeah, I think Limewire is installed on both computers.

[-Jason-]

Take limewire off and use bittorrent or utorrent much safer and quicker

[Alex]

If your using torrent switch on encryption if you can, makes the traffic harder to detect.

[b0t13]

also make sure that u have forwarded ports for the programs as using the router will slow down torrent downloads, its not hard to do but does require some pc knowledge and going into the router settings, so if are a complete noob i wouldnt bover as u could end up bricking the router somehow..