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saxo1510
2nd January 2008, 12:49
How annoying are banks!

i changed my direct details for all of my direct debits at the beginning of december (rent phone bill insurance etc)

check with the companies that my details had been changed when i last got paid and they said yes its fine

with today being the main 1st working day after xmas and new year my direct debits have all gone out

but not out of the right account and i had insufficient funds available for all the direct debits, so they have all bounced

brilliant when im trying to sort a credit rating out

and ever better ive been charged £38 bank charge for each direct debit so thats £152 in bank charges

spoke to the bank who confirmed that the direct debits should of come out of my new account i have with them and not the old one. i told them i want the £152 crediting back as it was their error that it came out wrongly, they were like erm well, i said erm well nothing you stuffed up you refund my charges, think lad was bit scared and raised the credit for me so all sorted

one love for halifax!! (not)

rant over :A:

laura_g
2nd January 2008, 12:51
halifax suck lol woop woop

saxo1510
2nd January 2008, 12:52
halifax suck lol woop woop

no dispute there then, possibly thinking of changing banks now as their customer service is shockingly bad

laura_g
2nd January 2008, 12:53
go to the cooperative bank they are good

Raz
2nd January 2008, 13:08
unlucky Amy!

but then again...its sorted so well done for persuing (sp) the matter :y:

DavoVTR
2nd January 2008, 13:30
all banks shaft you. Natwest or RBS maybe the best? I'm with HSBC which aren't bad but I will be switching to RBS soon I reckon

saxo1510
2nd January 2008, 13:33
unlucky Amy!

but then again...its sorted so well done for persuing (sp) the matter :y:

its spelty pursuing ;)

all banks shaft you. Natwest or RBS maybe the best? I'm with HSBC which aren't bad but I will be switching to RBS soon I reckon

yea see ive been advised lloyds tsb are good, but other than that it will be natwest i think

Raz
2nd January 2008, 13:34
its spelty pursuing ;)



yea see ive been advised lloyds tsb are good, but other than that it will be natwest i think
thanks....wasnt sure....i dont care anyway...im the main man remember :A: