Peugeot & Citroen Parts...

[Luke]

Right, I think most of you will agree that trying to get a part from a Citroen Dealer is quite hard and very time consuming as they ain't got a clue.

Look at Adamsax the other month when he went for a MK2 Rear Wiper Arm and they told him a Adam Smith came in yesterday, with same order number and same part collected it the day before - very strange you'll think.

Now, when I bought the Saxo Westcoast back in November 2005 I was missing my 'Westcoast' badges so I went to order some - £18 and they would be there within 3 working days. That was fine and they said they would call once they arrived.

Guess what........? Still awaiting that call.

Anyways, been to Peugeot twice in the last week - once for some 307 carpet mats and once to get a B Pillar Sticker for my drivers side - both times the parts were there by 10.30 the next day - pretty good don't you think?

I just find it funny how two different companies who sell the SAME parts as they have Citroen and Peugeot badges on can be SO different.

Anyone else had a BAD experience with Citroen and Parts?

[Alex]

I ordered a new stepper motor over the phone, and they got it in next day.

[steve_335]

That is not bad for a main dealer (peugeot), i always get my stuff through where i work so never have the hassle of trying to get stuff from a main dealer, always with me same day or next morning.

[Baz]

they gave me the wrong wheel nuts for my VTR wheels.....pug have been ace when ive used them

[Saxy1]

ive never had a problem getting parts from my local citroen garage.

[craig180]

Never had a problem that I can think of actually - apart from their inflated prices!

[GroomGTI]

i once went to pug shop with carlos to order some washer yets.
They said they would ring me on arrival the next day.....
Never got the call.

[Luke]

i once went to pug shop with carlos to order some washer yets.
They said they would ring me on arrival the next day.....
Never got the call.

Was that Dixon motors in Wakefield?

That's where my VTR was originally from.

[craig180]

Was that Dixon motors in Wakefield?

That's where my VTR was originally from.

Dixon's motor group have now been absorbed. Couldn't get the staff apparently :p

[Hannah]

James went in and asked for some arch liners.... they told him £180!!

Big Alex phoned, they said that'll be £12 :err:

Big difference. lol

[pjsaunders06]

went to ask about brand new xsara vts brakes at citreon, i said i was going to fit them to my saxo so i need everything to convert them. He didnt have a clue he asked do you need the calipers and i was like um let me think about that yes i do, then for some reason he sais i need 4 pairs of disks and then he got confused and i just went dont bother mate

[craig180]

went to ask about brand new xsara vts brakes at citreon, i said i was going to fit them to my saxo so i need everything to convert them. He didnt have a clue he asked do you need the calipers and i was like um let me think about that yes i do, then for some reason he sais i need 4 pairs of disks and then he got confused and i just went dont bother mate

hahaha! Did he have grazed knuckles form dragging them along the floor?

[Luke]

Dixon's motor group have now been absorbed. Couldn't get the staff apparently :p

So I heard ;) I bought the VTR from Dixon in Bradford, that's now Evans Halshaw.

James went in and asked for some arch liners.... they told him £180!!

Big Alex phoned, they said that'll be £12 :err:

Big difference. lol

I got quoted £150 a new doorcard.

Only wanted a little thing to shut the door.

went to ask about brand new xsara vts brakes at citreon, i said i was going to fit them to my saxo so i need everything to convert them. He didnt have a clue he asked do you need the calipers and i was like um let me think about that yes i do, then for some reason he sais i need 4 pairs of disks and then he got confused and i just went dont bother mate

Joke tbh.

[pjsaunders06]

i ordered some headlight clip things aswell never got a call to say they arrive went back there 2 months later and they had been on the shelf all that time lmao, honestly they couldnt organise a piss up in a brewery they are that stupid

[Hannah]

I got quoted £150 a new doorcard.

Only wanted a little thing to shut the door.



Lol, madness. Thing is he's bought them now for £12. So that's the right price. God knows where this other guy got £180 for, chrome ones maybe?... lol

[pjsaunders06]

Lol, madness. Thing is he's bought them now for £12. So that's the right price. God knows where this other guy got £180 for, chrome ones maybe?... lol

i asked for a price of a new doorcard, £400 quid i said are they leather he said no. I said thats alot of money for plastic and cardboard, i have dealt with citreon many times. Each time i come away laughing from their stupidty

[Hannah]

i asked for a price of a new doorcard, £400 quid i said are they leather he said no. I said thats alot of money for plastic and cardboard, i have dealt with citreon many times. Each time i come away laughing from their stupidty


They must employ the village idiot. Also ordered a manifold clip, went to pick it up and geuss what? They've ordered a whole manifold! eeejits.

[pjsaunders06]

They must employ the village idiot. Also ordered a manifold clip, went to pick it up and geuss what? They've ordered a whole manifold! eeejits.

thats a nice freebe lmao

[katiescar]

citroen dealers are crap, most parts on our car are peugeot, with the brakes they didnt have a clue, pug dealer was sooo helpful, even gave us a printout of the parts list with diagrams!

[AdamH]

i rang up to get a new header tank for the saxos i work on...

phoned up.. was told you can get it anywhere.... and then he hung up..

2nd time... spoke to someone who didnt know what i ment, then spoke to the previous guy again and he promised me you can get it at a motorfactors.

3rd time i told them, you can NOT get it at a motor factors hence its a citroen PART... they took my name and number.. and 25 mins later a mechanic from the workshop phoned up saying the orders been placed and sorry for the problems..

goes for anywhere tho... people hire others who dont have a clue about the job...

[pjsaunders06]

i rang up to get a new header tank for the saxos i work on...

phoned up.. was told you can get it anywhere.... and then he hung up..

2nd time... spoke to someone who didnt know what i ment, then spoke to the previous guy again and he promised me you can get it at a motorfactors.

3rd time i told them, you can NOT get it at a motor factors hence its a citroen PART... they took my name and number.. and 25 mins later a mechanic from the workshop phoned up saying the orders been placed and sorry for the problems..

goes for anywhere tho... people hire others who dont have a clue about the job...

Citreon dont have mechanic's ;), or it dont seem like it lmao

[Barry123]

My citroen dealer has been fine everytime.

[adamsax]

they gave me the wrong wheel nuts for my VTR wheels.....pug have been ace when ive used them

Ask 180 about providing the wrong wheelnuts........:p

Love yoooooooou x

[adamsax]

Luke has already mentioned one of many plights with the dealership I've experienced. I could moan and moan about more but I'm just gonna box it off nicely with a word which I hope not only describes their product knowledge; but also thier prices.

Dogshit.

That is all.

[willsy]

Its much easier to just sign up on the website containing the citroen parts programme.

Anyone can access it and its absolutely identical to the programme that they have in the dealerships.

Register

Sign in

Stick in your chassis number

Look around the parts that it brings up for your car (its very easy, theres even a search bit if you just want to look for 'driveshaft' or 'doorcard' etc

Then when you order from citroen just give them the part number that you've already obtained yourself in half the time that the people at citroen do.

Never had a problem with mine, always in next day before lunch.

http://service.citroen.com <- enter this exactly in your browser.

And on a final handy note you can see all the prices of the parts aswel before ordering

[Graeme]

if i order anything from the warrington citroen they always get it in by 10.30am the next day so muct be just urs luke

might also want to reply to your pm's :homme:

[Barry123]

Its much easier to just sign up on the website containing the citroen parts programme.

Anyone can access it and its absolutely identical to the programme that they have in the dealerships.

Register

Sign in

Stick in your chassis number

Look around the parts that it brings up for your car (its very easy, theres even a search bit if you just want to look for 'driveshaft' or 'doorcard' etc

Then when you order from citroen just give them the part number that you've already obtained yourself in half the time that the people at citroen do.

Never had a problem with mine, always in next day before lunch.

http://service.citroen.com <- enter this exactly in your browser.

And on a final handy note you can see all the prices of the parts aswel before ordering

legend as ever man.

[Luke]

if i order anything from the warrington citroen they always get it in by 10.30am the next day so muct be just urs luke

might also want to reply to your pm's :homme:

Oh yeah, I will do buddy.

Will sort it tomorrow night for you.

[Noddy]

I've never had a problem with the guys here, they go out of their way to help you - like the part that couldn't be found on their system the other week, they went and got the catalogue and found the part in there after we spent 20mins translating french (why couldn't they provide and english version !?!?!)

[Predator_R32]

mine isnt that bad, get things trade price and they sometimes deliver the same day, town centre citroen :y: