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professor_green
28th April 2008, 18:14
have a trojan virus on my laptop...its a toshiba. i dont have a recovery disk and i dont know how to re-format my laptop to make it go?

any ideas.

Alex
28th April 2008, 18:15
Anti Virus?

www.grisoft.com

professor_green
28th April 2008, 18:15
already done that. but the virus is still there.

Alex
28th April 2008, 18:17
What AV did you use? Did it say what infection you have?

professor_green
28th April 2008, 18:19
was AVG 7.5. it done a scan and instead of healing the virus it just send them to the vault. i got told i need to completly re-format the laptop but dont know how to do it.

Alex
28th April 2008, 18:22
Sending them to the vault removes it, it gets sent to the vault and not deleted just in case it was mis-diagnosed.

Sharky-VTR
28th April 2008, 18:38
try this mate its free and will remove it:y:


http://www.softpile.com/Utilities/AntiVirus/Review_05395_index.html

professor_green
28th April 2008, 18:49
ill try it now

professor_green
28th April 2008, 18:50
also says it cant find winupdate now...:(

Sharky-VTR
28th April 2008, 18:52
http://www.simplysup.com/tremover/download.html