more computer problems

[pug_boe]

any computer genius here? lol. My lover has just bought a new webcam however when he switches it on its just fuzzy black, i no this happened to mine before and it was something to do with norton anti virus however iv forgotten! . any ideas on how to get it started

[Gav]

witch norton have u got. it should be in the allow section of the antie virus bit i think. i use zone alarm now. bin ages since i had norton installed.

[pug_boe]

its ok hun iv sorted it for him now
men uselesss lol

[Gav]

cool any other problems just pm me if ya get stuck.

[pug_boe]

aww cheers hun i prob will im shit at computers like cars lol

[Gav]

lol

[Mark]

its ok hun iv sorted it for him now
men uselesss lol

Any chance of details of how you sorted it out, in case someone else suffers the same problem (then this thread will also have the answer)smileys/smiley4.gif

[pug_boe]

lol well i have forgoten lol but in the morning il go through it again step by step to tell u all lol

[pug_boe]

right this is what we did to get his webcam working
If you got Norton, go on norton personal firewall, then click on personal firewall and then bottom right click the configure button.
Then some tabs should come up saying Firewall - Programmes - Networking - Locations-Advanced

click on programmes, then at the bottom it will say Manual Program control and it will have a list of the programms you use ie msn messenger, yahoo etc. - on the right hand side it will say internet access. So all i did was looked down the list for Msn messenger then on the right hand side clicked on the down arrow to Automatic
Then bobs your uncle his web cam worked lol- i hope someone does have trouble with it now after iv wrote all this lol

[Mark]

Thanks for getting back on this thread Boe smileys/smiley4.gif
Hopefully if someone has this problem in future your guidance (above) will help them through it.