Anyone with Virgin internet?

[JamesR]

Noticed it is going slow recently? Like for 5 mins it will just be slow/freeze then go back to normal? Thought it was my broswer but after using difference ones, and doing other things i can't find teh solution. A friends is having the same problem. Anyone else on here having this?

[gamble]

i have it mine was ubber slow this morning but seems to be fine now :-s

[Carlvtr88]

Mine does go slow nown again and totally unresponsive... it does annoy me but other times its lightening fast so i cant argue...

[Saxoo_VT_Whatt]

mine goes slow then stops completly coming up saying page can not be displayed but getting rid end of the month :y:

[P90PTS]

Call 150 from your house phone, its free!

I called them and they sent me new routers, modems and upgraded all my cables! Been spot on ever since!

[Saxoo_VT_Whatt]

Mite havta give this ago :y:

[TheVtrKid]

mine went off couple days ago, said they'll send a technician out tuesday. 10 mins later gets a text saying its a problem in your area, and will be sorted within 8 hours. Next day went off again, for about an hour, then back on, and since yesterday its been ok. Virgin are absolutely terrible, but i hear SKY are worse

[PSPDan]

To be fair Virgin aren't great but I can't fault the customer service whenever I have a problem with it...

[haz_pro]

I dont know where you guys are but i never have any problems with virgin, think it must be depenging on area i suppose.

Ive had a contract with them since before they were ntl, ntl was absolutely terrible, but virgin has been brilliant for me!

[Eskimo]

Mine does this all the timee.. Don't worry about it :/

[sam2kk8]

Call 150 from your house phone, its free!

I called them and they sent me new routers, modems and upgraded all my cables! Been spot on ever since!

+1 they done that to me

[ds3]

i too have same problem.i called them asked for solution they checked and solved problem
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[bald24]

+1 they done that to me

When I phoned to get a new modem, they told me that they would only replace it if it was faulty and if it wasn't I'd get a fine for an unneeded callout. Had a decent bloke come over and he gave us a new one no problems.

Mixed service lol. But wasn't going to get scared off by an indian woman reading her computer screen, I'd rather challenge barry in his van if they wanna fine me :y: