Adrian flux

[lemon191]

i got a online quote from them but it says its only a provisional quote and subject to change when phoning and was just wondering from people who have used them how much they add on top since i seem to be spending alot of time on hold and been through 3 people already lol

[lemon191]

nevermind finally got through and the price didnt go up and it was £200 cheaper than my other best quotes ..

[b0t13]

try brentacre theyll probally beat flux or get very near to it..

[DAN_ADRIANFLUX]

nevermind finally got through and the price didnt go up and it was £200 cheaper than my other best quotes ..

Hiya,

Would you like me to check and see if you have your forum discount in the quote you was given?
If so PM me your surname, postcode and a contact telephone number.

Thanks
Dan

[VTSarah]

AF were fab for me, mush cheaper than anyone else who quoted me.
Hopefully it wont go up massively when the car gets lowered.

[Alex]

AF were fab for me, mush cheaper than anyone else who quoted me.
Hopefully it wont go up massively when the car gets lowered.

AF are pretty good with mods, Think it's only engine performance that would increase premium.
When I queried about a cage they said there will be no increase just let us know when it's done :)

[VTSarah]

AF are pretty good with mods, Think it's only engine performance that would increase premium.
When I queried about a cage they said there will be no increase just let us know when it's done :)

Yeah they done me a good deal on my last VTS when I got it lowered, can't remember the exact price now though.

[craig180]

try brentacre theyll probally beat flux or get very near to it..

Without sounding like I'm slating them, my insurance has gone up from £350 on a modified VTS to £518 on a standard VTR this year with Brentacre. Not happy

[benhunt22]

on the phone to them now listening to Love shack ooo yea!

[Chris_F]

in my honest opinion the cheapest is never the best option, after being with them for the past 12 months not a problem cos all was well with my car so never need to get intouch with anyone, until about 3weeks back now i have finally realised why they give such cheap quotes to people.
I recently had my car written of, not being my fault as i wasnt in the car at the time, but the problem with adrian flux is the customer service is dreadfull, constantly on hold being passed from one member to another having to continuelly answer the ID questions and referance numbers, they members of adrian flux either have no clue or/and cant be arsed dealing with claims, so they just pass you around from member to member as though until you get that frustrated they hang up on you.
Adrian flux being a broker not an insurance company tell you they have nothin to do with your claim and say you need to get intouch with your insurance, then when you get intouch with your insurance they pass you back to adrian flux to say they are meant to deal with it.
Evetually i got that pissed off i just rang the driver in fault and phoned his insurance direct they sorted it out within days, but this was after the likes of 3weeks wait after adrian flux sayin they would ring me and keep me up to date with the claim, but never a phone call.

So now i realised you get what you pay for imo and would never recommend a family member or friend to go anywhere near adrian flux. Pathetic use of an insurance company! Happy to take take take all day long but when they have to pull there finger out and actually do something they dont want to do it!

[Tom_Crx]

Without sounding like I'm slating them, my insurance has gone up from £350 on a modified VTS to £518 on a standard VTR this year with Brentacre. Not happy
Surely that doesnt make sense?

Lower insurance group, no mods yet higher quote?

Did they give you a reason?

[lemon191]

Hiya,

Would you like me to check and see if you have your forum discount in the quote you was given?
If so PM me your surname, postcode and a contact telephone number.



Thanks
Dan
i did state that i was a member on here when he asked so im guessing it went on considering my cheapest price elsewhere was £900 where ad offered just over 700

in my honest opinion the cheapest is never the best option, after being with them for the past 12 months not a problem cos all was well with my car so never need to get intouch with anyone, until about 3weeks back now i have finally realised why they give such cheap quotes to people.
I recently had my car written of, not being my fault as i wasnt in the car at the time, but the problem with adrian flux is the customer service is dreadfull, constantly on hold being passed from one member to another having to continuelly answer the ID questions and referance numbers, they members of adrian flux either have no clue or/and cant be arsed dealing with claims, so they just pass you around from member to member as though until you get that frustrated they hang up on you.
Adrian flux being a broker not an insurance company tell you they have nothin to do with your claim and say you need to get intouch with your insurance, then when you get intouch with your insurance they pass you back to adrian flux to say they are meant to deal with it.
Evetually i got that pissed off i just rang the driver in fault and phoned his insurance direct they sorted it out within days, but this was after the likes of 3weeks wait after adrian flux sayin they would ring me and keep me up to date with the claim, but never a phone call.

So now i realised you get what you pay for imo and would never recommend a family member or friend to go anywhere near adrian flux. Pathetic use of an insurance company! Happy to take take take all day long but when they have to pull there finger out and actually do something they dont want to do it!

i know what you mean but tbh my cars worth like £500 so as far as claiming i dont plan to not with excess etc just not worth it..

[DAN_ADRIANFLUX]

in my honest opinion the cheapest is never the best option, after being with them for the past 12 months not a problem cos all was well with my car so never need to get intouch with anyone, until about 3weeks back now i have finally realised why they give such cheap quotes to people.
I recently had my car written of, not being my fault as i wasnt in the car at the time, but the problem with adrian flux is the customer service is dreadfull, constantly on hold being passed from one member to another having to continuelly answer the ID questions and referance numbers, they members of adrian flux either have no clue or/and cant be arsed dealing with claims, so they just pass you around from member to member as though until you get that frustrated they hang up on you.
Adrian flux being a broker not an insurance company tell you they have nothin to do with your claim and say you need to get intouch with your insurance, then when you get intouch with your insurance they pass you back to adrian flux to say they are meant to deal with it.
Evetually i got that pissed off i just rang the driver in fault and phoned his insurance direct they sorted it out within days, but this was after the likes of 3weeks wait after adrian flux sayin they would ring me and keep me up to date with the claim, but never a phone call.

So now i realised you get what you pay for imo and would never recommend a family member or friend to go anywhere near adrian flux. Pathetic use of an insurance company! Happy to take take take all day long but when they have to pull there finger out and actually do something they dont want to do it!

I am sorry to hear of your inconvenience and can assure you that your comments have been forwarded to our Claims Manager.

As previously indicated, it is the insurance company that is responsible for the major decision-making on claims. As a broker we aim to assist where possible, but there are times when only the insurance company can deal with an issue.

Please accept my apologies for any unnecessary inconveniences or difficulties.

Dan

[Saaamon]

I'm with adrian flux at the moment and i have found there customer service is awful too, sometimes there great other times its a joke. The one good thing i must say is that they don't run a mile when you start telling them about mods and for that reason i can just about put up with them but if the price in april doesn't halve i'll be on the phone to greenlight, chris knott etc.

[DAN_ADRIANFLUX]

Hi,

I have taken a note of your comments with regards to our Service and I have forwarded them to the correct people. I would just like to say that if you need to get incontact with Adrian Flux, Please do not hesitate to contact me with your Name and Postcode and contact number and the best time to call you.
I can organise the callback for you so there is no hold time or going through to Reception and then waiting again to get through to the Service Team.

Regards,
Dan.

[hazza-106]

just a tip... if your going to go with flux dont ever cancel i have to pay £426.35 just because i said i found a cheaper quote and im going with them im not knocking them when i was with them they were helpfull but they stung me hard i refused to pay now they have sent baliffs! nice i offered to pay the £25 cancelation charge and the £45 breakdown cover but no...... hey ho hope you guys have better luck

[hazza-106]

and another thing with a years no claims and all that jazz it went up £300 whats up with that im not recomendind ringing them either the service is long id rather talk to a chicken in india get more help from that... any way rant over im with bell now really cheap fully comp all mods declared and fully comp for £1100 still steep but better than fluxs £1900 3rd party no mods declared JOKE

[Chris_F]

just a tip... if your going to go with flux dont ever cancel i have to pay £426.35 just because i said i found a cheaper quote and im going with them im not knocking them when i was with them they were helpfull but they stung me hard i refused to pay now they have sent baliffs! nice i offered to pay the £25 cancelation charge and the £45 breakdown cover but no...... hey ho hope you guys have better luck

Thats what you get for going with a broker instead of going through a proper insurance company directly, i was made to pay £115 left on my insurance which i didnt think i had to tbh, as with my car being written off which wasnt my fault at all might i add, so now having to pay for the remainder of the insurance for a car i no longer have, baffles me.
Yes i understand that adrian flux are a broker and not an insurance company and they pay a full years premium for you then you pay flux back either fully or monthly. But in my situation not having any choise but to cancel i found rather ridiculous tbh, i would have been happy to pay if i was wanting to cancel early due to finder a cheaper quote.
Imo stay away from broker's and go direct, nothing but a pain in the arse, from the lack of service and pathetic amount of time wasted on being stuck listening to B52's love shack, used to love that song, but now it just reminds me of a pathetic insurance/broker i used to be a member and sadley their name will not be passed on and recommended by me to any of my friends and family.

[hazza-106]

im glad you feel the same way.... ive now learnt from my mistakes cut the middle man and go direct cheaper and less hassle in the long run!

[Simon]

I've been with them for the last 3 years, And 2 years a while ago
So been with them for 5 years of my 11 years of driving

As of yet I haven't made a claim, so can't comment on that side of things.

But the one thing that bugs me each time renuwal comes round,
is that the price goes up by £150 to £250.
I then find a much cheaper quote, ring them up to tell them.
And they then match it, or beat it.......:wall:

Why not just give the best price to start with :y:

[Saaamon]

Hi,

I have taken a note of your comments with regards to our Service and I have forwarded them to the correct people. I would just like to say that if you need to get incontact with Adrian Flux, Please do not hesitate to contact me with your Name and Postcode and contact number and the best time to call you.
I can organise the callback for you so there is no hold time or going through to Reception and then waiting again to get through to the Service Team.

Regards,
Dan.

Fair play fella. Flux does seems to get alot of stick on forums but hopefully the right people will take notice.

[ancientandloyal]

when i got my quote from af they asked if i had mods i didnt at the time so they told me i should because my premium will be cheaper wtf!!

[DAN_ADRIANFLUX]

when i got my quote from af they asked if i had mods i didnt at the time so they told me i should because my premium will be cheaper wtf!!



Hiya,

Sometimes we have more markets available if your car is modified depending on the car and the clients personal details. So sometimes it may make your insurance cheaper if you modify your car but not always.

Hope this helps,

Dan