DVLA - What should I do?

[Tc24]

Bought my car back in October. Didn't come with a logbook, but I did have the new keeper supplement, which I sent along with the V62 document to the DVLA in mid October.

I called to chase this up last week, as my tax is due 1st December. Was told that I would have my logbook "soon"

Still no logbook today, and I had to go and tax my car. I took my certificate of insurance, MOT certificate, ID, photocopies of the forms (supplement and V62) and receipt from when I bought the car to my local DVLA office. Woman there seemed very reluctant to help and told me I'd have to wait until the 10th of December to tax my car, and that there was nothing I could do other than not drive, or drive without tax. The letter I'd sent them had arrived in October, and they'd done nothing about it. To top it all off she said I might have to pay a £25 fee "because I hadn't been proactive in finding out where my logbook was".

Attempted to phone the helpline after this, but due to them being on strike, couldn't do anything about it.

I know it was late in the month, but I didn't really have much choice. Can the DVLA seriously justify doing nothing about it, when I've done exactly what I was meant to, then gone into the office fully intending on paying?

I need my car for work, but driving around for over a week without tax probably isn't the smartest idea. What would be the best thing to do next?

[Cam]

Do it online then mate, have you got a tax reminder just need to type in the big number :)

[Tc24]

I can't mate, because I applied for the new logbook using the V62, it will still be registered to the old address until 10th December.

[Mezza]

Looks like your stuck there mate. If you could do it online you could use the excuse that it hasn't came through the post but thats about it.

Go back there and ask again you might get someone thats a little more co-operative (that is if they aren't all on strike)

[Viley10]

I taxed my car today in the post office and all i needed to take was mot, insurance and the new keeper bit which is the v5c/2 bit done it with no problem

[Tc24]

I taxed my car today in the post office and all i needed to take was mot, insurance and the new keeper bit which is the v5c/2 bit done it with no problem

I have all bar the V5C/2.. But have a photocopy of it. Wish it actually would be that simple, I might go try the post office tomorrow before I phone Swansea.

[Viley10]

Yeah I'd try it again mate

[rob_s]

post office wil tell you to go dvla office!

however the dvla office should tax it off just an mot and ins document!

the only time they cant is without proff of insurance!

one of my old 106s had no log book!

they just made me fil a v62 out and charged me the £25 (i didnt have anytthing and bought it knowing i would have to pay for it) and taxed it!

go back and try today! worst case you will have to pay the £25

or just wait till 10th and if you get stopped act dumb

useually let you off in first 2 weeks

[Jonny52002]

I went through this last month too, I hadn't received a log book by the 14th November and Tax was due end of November, rang the DVLA said send a V62 and it would be processed by the 19th December and couldnt Tax my car until then. Turned out to be much quicker and got the log book and a reminder for the Tax on the 25th Nov, ordered the tax by the phone system and got the new tax disc yesterday. If you've sent your V62 in you've just got to wait until that is processed and a reminder will get sent out, when it comes nip down to the post office and get your new tax.

[Tc24]

Well, car is sitting in my drive at the minute. Phoned the DVLA today now that they're off strike, and was told there was "absolutely nothing" I could do except wait til the 9th December. Spoke to one of the people who deals with small claims at work who said I might be able to claim money for inconvenience and use of public transport for the week. Don't see why not, if they're not going to co-operate!