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View Full Version : how long to leave an un-delivered parcel before i make a claim?

jeffchiz
8th March 2012, 11:55
Hi all, i sent a cat last wednesday the buyer is saying it hasn't turned up yet, how long is acceptable before I'm allowed to make a claim, i dont think royal mail will allow me to make a claim this soon?
Ashleyp
8th March 2012, 12:02
You could always check on the royal mail website...
Quick
8th March 2012, 12:07
Did you have any tracking on the package???

http://www.japanator.com/elephant/ul/16906-620x-fat-cat.jpg
link_heroz
8th March 2012, 12:40
Royal Mail is 2 weeks for 1st class parcel.
marcusd
8th March 2012, 12:49
yea royal mail is 15 days. and u may be able to claim up to 100x cost of the stamps used. in most cases i havent found them to pay out for anything tho other than a book of stamps.
swampy
8th March 2012, 12:57
yea royal mail is 15 days. and u may be able to claim up to 100x cost of the stamps used. in most cases i havent found them to pay out for anything tho other than a book of stamps.

Agreed!!!
They always find away to get out of paying!!!
jeffchiz
8th March 2012, 14:02
Oh brilliant looks like I've lost my money :-( I didn't use tracking only sold it for £15 so didn't think it was worth it I've sent loaded of items never had a problem, ill refund the guy after 15 days then
Nik_L
8th March 2012, 14:06
They will probably ask for photographic evidence of the package and its contents etc.

How much did it cost you to post it??
jeffchiz
8th March 2012, 14:34
They will probably ask for photographic evidence of the package and its contents etc.

How much did it cost you to post it??

£10.34 i think the buyer paid £25 posted
Nik_L
8th March 2012, 16:11
For an extra 1 quid i bet you could have sent it recorded delivery.
RedeXStylE
8th March 2012, 16:59
I don't think you sent it mate.

From a personal experience, I woulnd't trust you :)
Lewis
8th March 2012, 17:08
Id leave it at least 3 weeks just incase but call up for some information after 2 weeks
Mochachino
8th March 2012, 17:13
The £1 for recorded is always worth it!
jeffchiz
9th March 2012, 11:51
The seller is asking for a refund before the two weeks is up to make a claim am in within my right to tell him to jog on
Nik_L
9th March 2012, 12:15
Yes you probably are.

Reason being you have to give it up to 2 weeks to be delivered before you can claim. So he has to wait the 2 weeks aswell incase it turns up.
swampy
9th March 2012, 12:23
But he can whack a dispute in with PayPal at any point so be careful

And its72p for recorded but even then they lose stuff and don't psyout