ADMIRAL - F******G rip off merchants

[blackie_2k5]

anyone with admiral be aware everyone is on "auto renewal" which means unless you ring/write and cancel (28mins so far on hold at premium rate) youll be charged for another policy!!! (at more then it initially cost!!!!)

fucking wankers are taking the piss!! 30 mins on a fucking mobile with no answer to an 0845 number

if i call for any other enquiries then renewal pack... it takes minutes to get through!!

just done some online searching..LOADS of ppl have been stung..many being charged again without knowledge or permission from credit and debit cards

ppl in debt and major hassle through them taking money automatically!!


sitting here raging...want to hang up but ill have to do the cunt again to cancel it!!! :wall: :wall: :wall: :wall: :wall: :wall:

[Tontsy]

so, am i the only person who actually reads through the paper work when i get it? . . .

[0rang3peel]

so, am i the only person who actually reads through the paper work when i get it? . . .

+1

you aren't the first and certainly won't be the last.

[P_Connor]

They are supposed to send you the renewal paperwork at least 3 weeks before the policy ends, I never recieved it but I knew when my policy finished on so I decided to phone them and get them to auto cancel it anyway like 3 weeks before.

[Jazz]

Ouch.. I'm with Admiral.

As I understand it every insurance company will renew your policy though, unless you actually contact them to cancel it? Have they taken more money prior to the renewal?

[blackie_2k5]

so, am i the only person who actually reads through the paper work when i get it? . . .

go on..

i know lots of companies do this..i just wasnt aware they did lol

my major complaint isnt that its auto renewal..its that they let me through to talk about other things..but to got the "renewals department" its "very busy" and takes over 35 mins to get an answer...

[0rang3peel]

my mrs works in renewals & it's always rammed, you're better of calling tomorrow tbh!

[Jizanthapus]

Lol...

[Tontsy]

i have always been under the impression that ALL insurance companies did this, so i always double check when i recieve my paperwork / documents.

so far, everyone ive been with (bar MCE) will renew automatically.

[blackie_2k5]

They are supposed to send you the renewal paperwork at least 3 weeks before the policy ends, I never recieved it but I knew when my policy finished on so I decided to phone them and get them to auto cancel it anyway like 3 weeks before.

received today...trying to cancel but cant get through..... as in writing is alot more hassle for me (quite forgetful) and want a new quote on a diff car...

Ouch.. I'm with Admiral.

As I understand it every insurance company will renew your policy though, unless you actually contact them to cancel it? Have they taken more money prior to the renewal?

not yet mate..most dont do that any more...these are actually doing it..but not even prompting for money...just going into where the initial payments came from and taking the balance

[Ryan]

Ring the other department and they will transfer you ;)

[blackie_2k5]

i have always been under the impression that ALL insurance companies did this, so i always double check when i recieve my paperwork / documents.

so far, everyone ive been with (bar MCE) will renew automatically.

as far as im aware most big names dont any more... because of all the online abuse and hassle in complaints it causes (most dont go with same companies renewal these days..more sensible/cheaper not to tbh)

[f13sta]

got to saynoto0870 give you a free number for admiral customer services.

looks like i've got this to come begining of july.

what takes the piss is that my policy ends on the 2nd july. and i'm 21 on 9th july.
so i'm going to have to cancel the policy, take a new one out for 2 weeks and re-cancel and take another policy out just so i can get it cheaper due to age. hopefully it'll only cost the £22.50. temp cover places want £40 :(

[blackie_2k5]

Ring the other department and they will transfer you ;)

they do ryan..straight back into the queue ;)

[smiith]

I got mine recently with tesco, and i got the option to untick the box for auto renewal.. Had hastings get me with it a few years back, id bought a new policy, then they had taken money, put slapped another 400 ontop of the previous years premium, when they came second when i looked for new insurance, been 300 cheaper than the previous year!

So by that standard, you get charged 700 quid extra, for not taking your custom elsewhere!

[Toms112]

Why not ring at a sensible time during the day instead of at peak times if you don't like waiting? Just a suggestion. When I rang Admiral at about 2pm I waited about 2 mins and was through.

[baker556]

I had a problem with them the other day.

Rang up reported someone drove into my car and drove off (this was 2 years ago).

Monday receive a letter from admiral stating i hadn't reported this incident to them although i never claimed when someone went into the back of me and drove off without getting their details. It was a minor scrape so rather than claim i sorted it myself, but reported it to them just to cover my back if anything were to arise.

The letter read they have charged me £120 for this incident (this being 2 months into the policy). Outraged they had already charged me for something i reported 2 years ago and for taking money out of my account without approval. As my insurance was only £400 for the year, they were charging me 30% for something i never claimed on and wasn't my fault.

I was on the phone to them for a full 30 minutes with them disputing they had to charge me, i was very firm on the phone call as they would not budge started arguing i would take them to a small claims court. Later that day i received a phone call back from them saying sorry Mr Baker your money will be back in your account within the next 5 working days.

Admiral suck but i won in this case.

[blackie_2k5]

Why not ring at a sensible time during the day instead of at peak times if you don't like waiting? Just a suggestion. When I rang Admiral at about 2pm I waited about 2 mins and was through.

just got in and recieved the letter..im very forgetful and have a very busy work day..if i dont do it while its fresh..im chance to forget..

i can ring the other departments and get through fine..they cant help me and transfer me to hold :n:

[GJF47]

Fucking hate Admiral tbh. They are charging me an extra £65 because I am moving to a new home even though the new place has a drive and garage.

[0rang3peel]

Fucking hate Admiral tbh. They are charging me an extra £65 because I am moving to a new home even though the new place has a drive and garage.

admiral actually rate it cheaper to park your car on the street than in a drive/garage.

because they shed out thousands on retards who scrape it when parking :y:

[Karl]

GJF47, that'll be to do with the postal code of the area. Not admiral.

I've pretty much always used Admiral. Never had any issues, and they're always super cheap.

[blackie_2k5]

super cheap is not £716 to insure a 1.5D :p



ive called the other department..phone rang 3 times and was connected..isnt that funny?? requested the shift manager who apologised profusely and will arrange a call back :/

why couldnt anyone else i requested that to.. arrange it!!

[stevo1600]

this happened to my gf at the start of this year the mother fuckers. silly though because we re-did a new quote on confused.com, with admiral again, and it was £300 cheaper than the renewal price! WTF who runs these insurance companies..

[blackie_2k5]

your meant to ring up and haggle..but the renewal quote is a mess lol

its just the fact im calling on a mobile to premium rate..i can call on a landline to any other department and get through immediatley

ive been in centres like this..they make you wait on purpose in the hope you hang up and dont cancel...either way they make money off how long your on the phone as well!!

[Rogue_Shadow]

Been with Admiral for two years
No issues :y:

When they send you a renewal letter, it clearly states " Do nothing to accept this " :D
True story that

But it's stupid running a quote as a new customer always comes up cheaper than the renewal offer :wall:

[Jazz]

Giving customers premium rate numbers to ring for renewal reasons is not fair.

[Ashleyp]

If you read the renewal letter they send you, it says quite clearly "if you do not wish this policy to continue, please inform us to cancel it"

It says the same thing in the initial insurance package they send you with your details

You're getting angry because you didn't read...

[MiniGibbo]

Admiral are fucking cunts..

[Dom]

They charged me £22.50 to insure a BMW for 14 days. I like them.

[Ashleyp]

this happened to my gf at the start of this year the mother fuckers. silly though because we re-did a new quote on confused.com, with admiral again, and it was £300 cheaper than the renewal price! WTF who runs these insurance companies..

It's good business y0.

They make a tonne of revenue because people are either too lazy to phone in and query the policy, don't read the mail sent to them or are not intelligent enough to realise the price they offer isn't the best price.

[blackie_2k5]

If you read the renewal letter they send you, it says quite clearly "if you do not wish this policy to continue, please inform us to cancel it"

It says the same thing in the initial insurance package they send you with your details

You're getting angry because you didn't read...

No.... If you read, I'm getting angry because I can't get through to inform them, because they are aware of the fact I'm on a mobile and am ringing the department ppl ring to cancel.. Thus losing them business

[Penn]

http://www.saynoto0870.com/companysearch.php

Renewals Department:
0800 600800
029 2060 1294

[Gandi699]

I'm with Admiral and rang up before the policy was over to get a better. First quote of a renewal they wanted £1300 when I'd only paid 980 for the first year, so I read off a quote of theirs that i'd done online for a new customer that was cheaper than £980 and they then matched that price. It'll be a rip off if you arent wary but if you can early you'll at least know the score

[Sophia_Bush]

been wary of this myself so did some quotes few weeks back on the del sol and saxo (on multicar with sisters puma on policy to) got the renewal stuff through a week or so ago and tbf the premiums when broken down worked out cheaper on both my cars than separate will double check over weekend to make sure though

[dforder]

http://www.saynoto0870.com/ try that bad boy. search for admiral then call them on the local number instead of the premium rate, save giving the fuckers any more of your hard earned ;)

[blackie_2k5]

got to saynoto0870 give you a free number for admiral customer services.

looks like i've got this to come begining of july.

what takes the piss is that my policy ends on the 2nd july. and i'm 21 on 9th july.
so i'm going to have to cancel the policy, take a new one out for 2 weeks and re-cancel and take another policy out just so i can get it cheaper due to age. hopefully it'll only cost the £22.50. temp cover places want £40 :(

http://www.saynoto0870.com/companysearch.php

Renewals Department:
0800 600800
029 2060 1294

http://www.saynoto0870.com/ try that bad boy. search for admiral then call them on the local number instead of the premium rate, save giving the fuckers any more of your hard earned ;)


id never seen that before...so grateful it was posted tbh.. (not sarcastic btw..as re read back it looks it)


but please read fuck faces :p

[Aly]

I've renewed with Admiral 3 years running because the price they give me I can never beat. You must be unlucky.
The only bad thing about Admiral is all the people in their call centre on Welsh and that accent makes me gag.

[blackie_2k5]

if i wanted them to be cheap..i bet no doubts they could win hands down armed with a fresh quote and a level head to bargain

this is not my gripe...if you'd read you'd see that :n:

[Aly]

if i wanted them to be cheap..i bet no doubts they could win hands down armed with a fresh quote and a level head to bargain

this is not my gripe...if you'd read you'd see that :n:

whoa wind your fucking neck in I was only giving you my two cents :wall:

[blackie_2k5]

ahhhh aly have i upset you?

its just a thread on the internet :homme:

i didnt mean anything by it...just as you didnt with your post

[JackCopley]

Im with Admiral, only reason being they were about £800 cheaper than anyone else. Plus i also thought all companies auto renew? Just like with phone contracts.

[Sophia_Bush]

Ginger ginger ginger

[leeroybrown]

This is why you need to go with a decent company, I learnt that about Admiral a long time ago.

How do you think they pay for their fancy TV adverts

[devilsadvocate]

Most companies auto renwew. You should have had a letter to say this. Admiral have always been good for me, plus i read my renewal letter :)

[GolfJay]

As said previously, they send you a renewal quote a few weeks before it ends. It says on there that they'll auto renew your policy.

[blackie_2k5]

Why is this thread full of sarcy ppl trying to be clever?

All you all morons? I read the fucking renewal letter, this is how I know they're doing this

If you read the thread you will see this is not the problem, and won't repeat what several other ppl have tried to be sarcy and point out.... Also making themselves look a massive pleb for not reading the thread :wall:

[MiniGibbo]

Why is this thread full of sarcy ppl trying to be clever?

All you all morons? I read the fucking renewal letter, this is how I know they're doing this

If you read the thread you will see this is not the problem, and won't repeat what several other ppl have tried to be sarcy and point out.... Also making themselves look a massive pleb for not reading the thread :wall:

erm.. i dont think i was being "sarcy" i genuinely believe they are fucking cunts.

Admiral are bigger cunts than women and i fucking hate bitches.......

[devilsadvocate]

erm.. i dont think i was being "sarcy" i genuinely believe they are fucking cunts.

Admiral are bigger cunts than women and i fucking hate bitches.......


Because they dont like beefcakes with a mullet? :)

[MiniGibbo]

No becuase they quote me miles lower than everyone else ie £300 last year then refuse to take my card details asking me to ring them and quote me over £2000 over the phone..

Tried to do the same with the 205 too.

Tesco ftw.

[Ashleyp]

Why is this thread full of sarcy ppl trying to be clever?

All you all morons? I read the fucking renewal letter, this is how I know they're doing this

If you read the thread you will see this is not the problem, and won't repeat what several other ppl have tried to be sarcy and point out.... Also making themselves look a massive pleb for not reading the thread :wall:

So, your problem is that you have to spend a few minutes on the phone to cancel the policy?

You can also write a letter to cancel iirc...

I've canceled my policy about 3 or 4 times now, due to only needing to drive 6 months of the year, it's only taken a couple of minutes to get through.

[devilsadvocate]

No becuase they quote me miles lower than everyone else ie £300 last year then refuse to take my card details asking me to ring them and quote me over £2000 over the phone..

Tried to do the same with the 205 too.

Tesco ftw.

I have paid by card 3 years in a row now and so have thousands of other people, see where im going with this.

[Mochachino]

Same with phone contracts too!

[MiniGibbo]

I have paid by card 3 years in a row now and so have thousands of other people, see where im going with this.

Funny ten minutes later tescos accepted my credit card and so did any shops i chose to shop at that weekend..

[Jazz]

Tesco ftw.

Tesco were shite for me, they wouldn't insure even a VTR until i was 21, let alone my Type R i had at the time lol.

[Chez99]

Tesco were shite for me, they wouldn't insure even a VTR until i was 21, let alone my Type R i had at the time lol.

Yeah, tesco wouldnt insure me on my 1.1 as i was too you to take a policy out with them :S

Im with Flux atm there alright tbh cheaper than anyone for my age

[Ryanoo]

Yeah, tesco wouldnt insure me on my 1.1 as i was too you to take a policy out with them :S

Im with Flux atm there alright tbh cheaper than anyone for my age

Flux quoted me about £4000 last year for my VTR, went with Elephant for £1875 instead... He also asked if I was sure it was the right car/right details etc when I told him what they had quoted me, I thanked him for insinuating I was retarded and promptly hung up.




erm.. i dont think i was being "sarcy" i genuinely believe they are fucking cunts.

Admiral are bigger cunts than women and i fucking hate bitches.......

Do you like men?


@Topic.

Admiral and Elephant are all part of the same company aiii?

Got my renewal e-mail through from elephant, done a quote on their site, got it £200 cheaper and upgraded protection (F/C from TPF+T) from their renewal.. So rang them, was on hold for all of 5 mins they matched the online quote. All good, although they didn't update my online documents so I had to send a few e-mails to get that sorted. Can't complain.

0845 numbers are only premium rate because you're calling off a mobile. IIRC they are free from BT lines, so use a phone box if you don't have a land line, I rang my bank once and was on the phone for about an hour, got my phone bill, instead of £45 it was like £72.. So you'll cringe when you catch your phone bill next month. It also says in your policy information small print about the auto-renewal. You could just cancel the standing order if you can't get through in time? Dunno if this will incur a charge or not though with them, though I'm sure if you moaned about not being able to get through to update details etc they might be compassionate, who knows?

Ryan

[Tontsy]

i use a works phone to make all phone calls.

i win.

[MiniGibbo]

Why do people instantly think you are gay when you say you hate women...

I like to fuck bitches, i just hate bitches as theyre fucking cunt whores.

[MuZiZZle]

How do people instantly know I'm a gay when I say I hate women...

I like to fuck men, i just hate bitches as theyre fucking cunt whores.

sorted for you

[GJF47]

GJF47, that'll be to do with the postal code of the area. Not admiral.

I've pretty much always used Admiral. Never had any issues, and they're always super cheap.

Possibly, although my home insurance is way cheaper in the new area. Also, I thought Admiral, Elephant and Bell were supposed to be the same. All my quotes for the Saxo were identical and before buying the Leon I had a quote which Elephant and Bell came back around £100 more. Rang Admiral to change and they wanted nearly £300 or something stupid like that. They said that they can't give the same prices as Bell or Elephant on that occasion.

[blackie_2k5]

erm.. i dont think i was being "sarcy" i genuinely believe they are fucking cunts.

Admiral are bigger cunts than women and i fucking hate bitches.......

I wasn't on about you gibbo

I was referring to the many ppl that posted the same thing about reading the renewal pack, had I not read it I wouldn't have known I needed to cancel and would have been charged again

In not gonna repeat myself again I'm just pointing out tha fail of all the tards that ironically told me to read the renewal pack/letter after they haven't read the thread, missing totally what the thread was about

But Matt that's quite odd tbh, normally they knock over £100 off once I've rang them from what was quoted online

[blackie_2k5]

Flux quoted me about £4000 last year for my VTR, went with Elephant for £1875 instead... He also asked if I was sure it was the right car/right details etc when I told him what they had quoted me, I thanked him for insinuating I was retarded and promptly hung up.






Do you like men?


@Topic.

Admiral and Elephant are all part of the same company aiii?

Got my renewal e-mail through from elephant, done a quote on their site, got it £200 cheaper and upgraded protection (F/C from TPF+T) from their renewal.. So rang them, was on hold for all of 5 mins they matched the online quote. All good, although they didn't update my online documents so I had to send a few e-mails to get that sorted. Can't complain.

0845 numbers are only premium rate because you're calling off a mobile. IIRC they are free from BT lines, so use a phone box if you don't have a land line, I rang my bank once and was on the phone for about an hour, got my phone bill, instead of £45 it was like £72.. So you'll cringe when you catch your phone bill next month. It also says in your policy information small print about the auto-renewal. You could just cancel the standing order if you can't get through in time? Dunno if this will incur a charge or not though with them, though I'm sure if you moaned about not being able to get through to update details etc they might be compassionate, who knows?

Ryan



See this guy read the thread and took on board the problem, I had to hang up after 36mins as its gonna be fucking mental when I get the bill, they are fully aware of this, that's why they do it

I pay up front do they would have tried to take the full amount out of my bank lol, it's sorted now, the manger got me a call back this morning, to compensate they're going to try do me a massive deal when I get a new car

But from what I've read online just cancelling direct debit isn't enough, they supposedly hunt you down for the money, trying to charge you fro the period you had ins untill it's all sorted, at best you get away with a large admin fee apparently

So just be aware ppl :y:

[craig180]

We had a similar situation with wifey and Chris Knott even after she had confirmed the policy was to be cancelled.

Possibly same underwriters? Either way it's bang out of order.

Brentacre always win my business on the quality of their service. I'd rather pay a little more and get that service tbh

[blackie_2k5]

See the likes of post office and more then I've used in the past have never been an issue

They sent your renewal out and it states blah blah is X amount, if youd like to go ahead with this renewal please contact us or your policy will lapse on XX day

Then underneath if you don't with to renew please do nothing, see enclosed your proof of ncb

I remember reading that thread about yours, shocking and still no response lol

[leeroybrown]

We had a similar situation with wifey and Chris Knott even after she had confirmed the policy was to be cancelled.

Possibly same underwriters? Either way it's bang out of order.

Brentacre always win my business on the quality of their service. I'd rather pay a little more and get that service tbh

Brentacre rock!

Even better when a guy from Peterlee works down at the office in Wales, they can understand me lol

[Jyxo]

I'm currently waiting on the phone with admiral trying to get through.

[MiniGibbo]

sorted for you

Hur hur hur..

[hellonpluto]

LOL @ this thread

OP is clearly retarded

[blackie_2k5]

LOL @ this thread

OP is clearly retarded

Oh dear, please go back to the pond you were spawned in, and do not post again unless you have something of use to post

[samwood7]

im with diamond and they are robbing bastards!
when they gave me a quote for my sax it was £1200 a year...call up to pay and they say after charges etc have been added its actually £2200...by which point id bought the car as they had given me a decen quote about half hour before.
and its not even fully comp, thats third party! :(

[Manu]

fucking wankers are taking the piss!! 30 mins on a fucking mobile with no answer to an 0845 number

sitting here raging...want to hang up but ill have to do the cunt again to cancel it!!! :wall: :wall: :wall: :wall: :wall: :wall:

http://www.saynoto0870.com/search.php



so, am i the only person who actually reads through the paper work when i get it? . . .

This, since most insurance companies automatically renew your policy at whatever the cost. If you don't go through the effort of reading your mail, then tough.

[craig180]

It's only recently that insurance companies have started to do this, and it's not all of them.

However, all these people saying "should have read the paperwork" need to take a leaf out of their own book and actually read this thread properly.

Dumb fucks. ;)

[RustySkull]

They are okay with me, I've never been on hold and they are the cheapest for me.

I'm 21 and pay £1400 for the VTR and RS on a Multicar Policy :)

[AaronSAXOVTR]

Im with admiral and my first saxo got wrote off in november due to some knob driving over my side of the road, was not my fault and they paid me out quikly but my excess was £750! (because im under 21) and i still have not received my excess after ringing up and complaining about it, i just get "we haven't had a response from the third party insurers".

I just want my excess now as its getting stupid now 6 months its been and i still havn't got it :(

[blackie_2k5]

It's only recently that insurance companies have started to do this, and it's not all of them.

However, all these people saying "should have read the paperwork" need to take a leaf out of their own book and actually read this thread properly.

Dumb fucks. ;)

I think you should ban everyone who has not read the thread today

I'm actually stunned it's been posted again, just shows the stupidity of some of the ppl on here

[Bodvts]

Ive been with them last 3 years this year I forgot all about date the renewal came through the day after was due it had only been posted day before was due I got quotes there was only one company cheaper elephant but admiral own them so they matched it will be changing this year I bet had claim at xmas

[Prickle]

ive found them ok tbf.. i managed to get a decent quote compared to any other insurance companies. im on my second year this year with them!

Havent read the thread but i imagine it will be full of pish!