luisax
24th August 2006, 15:37
Basically, I purchased an item on ebay just over a week ago. I payed straight away over paypal. The user told me the item was sent on Monday via Royal Mail Special Delivery (arrives next day by 1pm).
As the item hadn't got to me by yesterday afternoon, I messaged him to get the tracking number, I had no reply. This morning I had an e-mail from ebays 'Loss Prevention Department' saying that they have "removed the listing and have suspended the seller's trading privileges".
The user had a feedback of 15 (all positive) when I purchased the item. His feedback is still 15 - so that shows he has not had any completed transactions since I won the auction last week. Which makes me think, what's he done to have his account suspended?
I have sent more messages to him to try and see what's going on, he hasn't replied to any of them. Ebay advised me to go onto paypal and fill in the Buyer Complaint Process form, which i've done. Hopefully this means I will have a 'chance' of getting the money back.
Anyone on here had these sort of problems before? What are my chances of getting the money back?
As the item hadn't got to me by yesterday afternoon, I messaged him to get the tracking number, I had no reply. This morning I had an e-mail from ebays 'Loss Prevention Department' saying that they have "removed the listing and have suspended the seller's trading privileges".
The user had a feedback of 15 (all positive) when I purchased the item. His feedback is still 15 - so that shows he has not had any completed transactions since I won the auction last week. Which makes me think, what's he done to have his account suspended?
I have sent more messages to him to try and see what's going on, he hasn't replied to any of them. Ebay advised me to go onto paypal and fill in the Buyer Complaint Process form, which i've done. Hopefully this means I will have a 'chance' of getting the money back.
Anyone on here had these sort of problems before? What are my chances of getting the money back?