Ahhhhhggghh call centers

[Leo]

Ah well I need a rant!!!

Firstly, I am not racist.
Secondly, I'm not judging all call centers (and no not you, the chick who got a job there recently on here :oops: )
Thirdly, yeh I should go ex directory, but i hear its just as bad


It always seems to be an "indian" who gets me, all the Fking time. Drives me mental, want to know the most annoying thing?

You're waiting for an important call on you're lanline, when the phone rings..

"hi sir this is not a survey call how are u sir on this day how are u today sir i must ask you sir are you BT phone? sir do you like free call? how are you today sir"

Etc...

I tried the polite approach at first, "no thanks!" Also tried the more aggressive "fuck off before i blow your mother up" - etc, etc..

I get this all the time, heres what annoys me the most.

1) the delay when you say "hello?" - i think their machines or something take like 15/20 seconds to load, then you hear the dreaded "hello sirrrrrr!!"

2) Only found this one out recently - they block the frigging phone up, you hang up.. guess what? they stay on the phone and don't hang up!!!! blocking you're phone line. Try it, pick up the phone after you hang up on them... "Hellllllllloooo sirrrrrrrrrrrrr, BT!?"

3) Also only found this one out recently, they call and hang up... so natrually you 1417 it, depending on time issues, you may 14713 it, putting you strait through. "BTTTTTT???" - pwned

So what are you're thoughts? they drive me absoloutly insaine - any tips??????

[jaybiss]

your number has been selected and youve won a free mibile phone

fucking cunts

used to get one of these calls every other night

[James]

When they call me i just say 'f*** off' and slam the phone down.. wouldent mind but im ex-directory.. how the hell do these nobs get my house number when i havent given them it.

[Hannah]

ex-directory is crap! im the call centre chick and i phone people who rant that they are!

have to say though i do hang up on people when they arent interested and dont force them to stay on the line

only way really is to tell them to remove them off your database, then they cant sell on your info in the future.... wont stop them completly though, think thats impossible

[Leo]

i hang up also but they stay on the line, blocking you're phone line. fucking does my head in, you cant do anything but wait

[Barry123]

Contact Oftel and a hitman.

job done.

[Baz]

soon as they say is mr or mrs basnett there.....the phone gets put down generally or i just leave it to ring out....if anyone wants me they will phone my mobile, simple as

[jaybiss]

i always take the piss and ask them to repeat themselves :)

[James]

i always take the piss and ask them to repeat themselves :)

Little britain style?

[jaybiss]

Little britain style?

computer says no

[Hannah]

i always take the piss and ask them to repeat themselves :)

i had a cock like you the other day! (on the phone before you comment)

an example

'where you sold an endowment morgage between the years on 1986 to 1997?'

'what century was that?

' do you have a cat or a dog?'

'not really'

'well have you got a cat?'

'no'

'have you got a dog?'

'no, ive got a gerbil!'

'has anyone in your household had a accident in the last3years?'

'oh yes my gerbil had a terrible accident'


bastard!! grr!!

[James]

lol the sick thing is the guy was probally just dumb and being serious.

[jaybiss]

just tell them your touching yourself, they soon shutup :)

well i find that anyways

[Hannah]

lol the sick thing is the guy was probally just dumb and being serious.

no he was defo taking the micheal! lol

he was laughing! bloody c*nt!!

[James]

no he was defo taking the micheal! lol

he was laughing! bloody c*nt!!

In that case, the guys a legend... :oops:

[Hannah]

just tell them your touching yourself, they soon shutup :)

well i find that anyways

eww go away mental image!

[James]

Don't tell him to go away... :S some of us in here have needs just because you dont :P

[jaybiss]

eww go away mental image!

we have them phone calls every other night so dont lie

[doubledavies]

what to say: http://howtoprankatelemarketer.ytmnd.com/

[Hannah]

hahaha that link is well good!

[Saxo-Slag]

My dad used to agree then if they asked for bank details ect ect. He would ask them to wait go make a brew, go toilet and just leave them waiting. Then he would come back and hang up. Had me p*ss*ng myself somtimes.

[Leo]

My dad used to agree then if they asked for bank details ect ect. He would ask them to wait go make a brew, go toilet and just leave them waiting. Then he would come back and hang up. Had me p*ss*ng myself somtimes.

hahah thats class

[Deanlppl]

i just say 'idont wanna buy anything over the phone byeeeeeee' then they phone back..

also ive done 'Ohhh hi is that the funeral arangers?' they soon say sorry and wont call again.

[Deanlppl]

And also!!!

when ppl phone up about windows at 9pm!

i just say,. im reaaaaly interested, im just about to go out, if you give me your number and i phone you at maybe 9pm 10pm tommorow....

they say, no sorry not at that time.. then i just say, then why u phoning me at this time? byeee!!:evil:

[Leo]

i just say 'idont wanna buy anything over the phone byeeeeeee' then they phone back..

also ive done 'Ohhh hi is that the funeral arangers?' they soon say sorry and wont call again.

thats a gooden, noted

[Hannah]

someone said that too me actually!

and on my 3hours shift friday 4 people said to me there family member had died! lol

[Didz]

good link doubledavies:) i hate it when you cant undersatnd a word people are sayin to you!! i feel rude asking them to repeat themselves all the time!

[doubledavies]

thanks, do you think i could get into trouble if i repeated that prank to a cal centre worker?

[Natalie]

I work in a call centre. I'm a student saving for a mortgage deposit and the work is flexible and I'm desperate lol

We don't sell anything though, only do market research. We're doing one on supermarkets at the moment. I never make anyone speak to me, if they say no then I say "thank you anyway, bye" and take them of the list. If they are rude to me then I put them back through the system :evil: because I don't deserve to be spoken to like that, and some people are really really rude

Some people are nice though and you can have a laugh and a joke talking to them

It doesn't matter if you are ex directory. They buy your number off other companies so if you've filled out a form and not ticked the box at the bottom in the small print saying you don't want them to pass on your details then chances are they have bought your number off that company

[Leo]

Yeh the people who talk english are normaly fine and just say ok thanks bye etc.. its the indian ones that fuck around. That sounds racist as fuck, but its true.. in my case anyway

[Natalie]

Yeh the people who talk english are normaly fine and just say ok thanks bye etc.. its the indian ones that fuck around. That sounds racist as fuck, but its true.. in my case anyway

They probably work on commission. I get paid no matter how many interviews I get so I don't mind if no one wants to talk to me. The only advantage if they do is that the time goes faster lol

[Kelly]

No offence to any call centre people (cold callers) or sales people but they annoy the fcuk out of me.

In town and a guy selling windows asks you 'hello miss, would you be interested in new windows'

My response: 'Maybe if I had a house to put them on' or 'We have windows and doors thank you'

I'm a sales persons/call centre agents worst nightmare cos I have an answer for everything

[Clouds_mate]

When i get them and i hear 'Hi can i speak to the home ower' "hi im calling from X and can i just have two...."


i just put he phone down straight away. We are X directory but still get them. Pisses me off. even more so whem im trying to sleep.

[AdamW]

Just generally hang up straight away when they call me Mr.Watkins.........no interest to me.

[Clouds_mate]

i fort your surname was Wales?

[Kelly]

When i get them and i hear 'Hi can i speak to the home ower' "hi im calling from X and can i just have two...."


i just put he phone down straight away. We are X directory but still get them. Pisses me off. even more so whem im trying to sleep.

ex directory means nothing nowadays. just remember when you're entering competitions or giving out details always tick the box saying 'i don't want my details passing on to a 3rd party' 'I don't wish to receive any promotional info via email, phone or post'

That's how your number gets sold on though other companies

[AdamW]

i fort your surname was Wales?

No.....Wales is for the size of bird I go for......I cant spell for shit

[Clouds_mate]

ex directory means nothing nowadays. just remember when you're entering competitions or giving out details always tick the box saying 'i don't want my details passing on to a 3rd party' 'I don't wish to receive any promotional info via email, phone or post'

That's how your number gets sold on though other companies

I know but we have been since i can remmeber (at least 3weeks - not really at least 10 year)

[K-R]

By far the worst is when you mobile contract is coming up for renewal... as they all seem to get your mobile number... and try selling you different contracts instead... you'll hang up and someone from same company will call back with in 10 mins...

[saxodan]

Dont get so wound up by these people!
They are only doing a job, hey I did it for a while :oops:
The best thing to do is have a laugh with them, if they say you have been selected for a free phone say thats great send it over to me, and do all the talking dont let them get a word in edge ways lol

Or if they are selling a cheaper phone say no I have it cheaper, but would you like some broadband? Double glazing?

lol just play them at their own game!

[Leo]

Dont get so wound up by these people!
They are only doing a job, hey I did it for a while :oops:
The best thing to do is have a laugh with them, if they say you have been selected for a free phone say thats great send it over to me, and do all the talking dont let them get a word in edge ways lol

Or if they are selling a cheaper phone say no I have it cheaper, but would you like some broadband? Double glazing?

lol just play them at their own game!

I can't be nice to somebody who is willing to rip you off to get paid more money, no matter what way you look at it.. they are trying to rip you off. Why would they be calling everyone and anyone up to give something away for so cheap,etc. Most of the employers are brainwashed anyway and think they are actually going to feature the persons house for free sofas, etc.

[saxodan]

I can't be nice to somebody who is willing to rip you off to get paid more money, no matter what way you look at it.. they are trying to rip you off. Why would they be calling everyone and anyone up to give something away for so cheap,etc. Most of the employers are brainwashed anyway and think they are actually going to feature the persons house for free sofas, etc.

The people calling are not ripping you of, like me they are reading from a script and dialing the numbers they are given in a list for £7 an hour lol

[R4T]

i got a job today with a centre,phoning out selling loans,great fun i get to annoy people with trying to sell loans,to be honest for 280 quid a week its easy money ill be laughing at ppl in my head,good money so it does me:D

[R4T]

The people calling are not ripping you of, like me they are reading from a script and dialing the numbers they are given in a list for £7 an hour lol

iv not been given a script i just get to use my charm to sell loans a job's a job :P

[saxodan]

i got a job today with a centre,phoning out selling loans,great fun i get to annoy people with trying to sell loans,to be honest for 280 quid a week its easy money ill be laughing at ppl in my head,good money so it does me:D

Extremley hard work, and you have to meet targets of your out! Sounds like easy money but your going to be abused left right and centre!

[saxodan]

iv not been given a script i just get to use my charm to sell loans a job's a job :P

You are meant to adapt the script, work on it, change your behavour and tone for diffrent people etc.

[Mystic]

In that silent p[ause at the begining of the phone call i generally hang up, im X directory too but i dont get many calls from them.

Telling them family members have died is a common escape route i think.

If i can be arsed or if iv been drinking i tend to stay on the line and be an arse to them. Taking 20 sec pauses before i answer any questions. Or answering the previous question, like that game!

[Leo]

The people calling are not ripping you of, like me they are reading from a script and dialing the numbers they are given in a list for £7 an hour lol

So if a bank robber robbed a bank, when caught said.. oh no its ok, its what the script said. He is inocent?

thats how I look at it, they know they are "helping" you into getting ripped off and its fueled by money (you get more money via "bites" right?)