Carworx?

[mallboy]

hi ppl, i have ordered something from ebay from carworx and they have been the biggest pain in the arse. i have bought this item a month ago and havent received anything but when i phone them they are absolute time wasters. they say they will phone back and they havent and it has gone beyond a joke. i thought that they are a decent company and was even thinking of taking my car there, im glad i didnt.

has anyone else had a problem with them?

I suggest people to be aware of them as they are not good people to deal with!!!!

[Luke]

All I have heard is good reports about Carworx mate.

[DevilDamo]

(no comment on my previous experiences)

Email them... Btw, remember that it's now the Xmas/New Year period so anything that is being sent out will take a little longer than normal. I'm sure there's a valid reason why you haven't received a particular item(s).

[fuzzy_orange]

They are an utter bunch of cowboys

I've seen several of their turbo conversions - awful
And I've seen what they did to Dave Newmans 106 gti turbo

Wouldn't touch em with a barge pole

[DevilDamo]

Hi Phil ;)

[Sean]

ask mark how good their customer service is, a month to fix a faulty lambda sensor :err: I've also heard about the time it takes them to phone people back etc. Never heard a bad thing about the workmanship* only the customer service.

edit-* until now two posts up lol

[fuzzy_orange]

LMFAO are you stalking me? :)

[mallboy]

the thing is i have emailed, phoned even gone through paypal and they dont ever reply. i really need the part as im missing my saxo tooo much!!

i have always heard good things about them however shocked with their service

[DevilDamo]

Phil... Haha! You wish... Think it's more of the opposite :p

mallboy... If all that fails, take further action but of which I wouldn't like to discuss on a public forum.

[davew]

hmmm car worx... a good example of this would be marks 1.1 to vts conversion (greensaxo) he had this done, well must have been about5 months ago

and it still wont pass an mot......

[mallboy]

i dont want to put them down- just really wanted 2 know if anyone else had a problem like this. cheers for the advice people i will try and sort it out !

[DevilDamo]

I had a few issues with my old exhaust system... I put up a thread in the Premium Member forum a while ago.

[Luke]

hmmm car worx... a good example of this would be marks 1.1 to vts conversion (greensaxo) he had this done, well must have been about5 months ago

and it still wont pass an mot......

Fair point actually, I had forgotten about that.

[mallboy]

why does it fail its MOT? are they that bad? lol

[BenSilverSaxo]

Oh dear i was thinking of sending my car down to them! Think i will go with a different idea now! Tell them that you have posted this thread and tell them about the bad press they are getting if they dont sort it out!:y:

[mallboy]

i mite just tell them because they piss me off that much. i too was gonna take my car down there but i advise ppl to go elsewhere. for example: i have phoned probably 10 times and today i even phoned - they were supposed to phone back but still no reply. i will love to personally go down there and tell em how i feel!!! lol

[DevilDamo]

But... they do have a "very" good rep with a lot of people from SSC.

[mallboy]

im also a member with SSC so mite just tell them what they are really like!

[DevilDamo]

Have just been given their "temp" website link too...

http://www.carworx.gbr.cc/

[fuzzy_orange]

Am I the only one that wouldnt be happy with that bend in the inlet silicon pipe??

http://www.carworx.gbr.cc/images/gallery/big/vts_supercharge/01.jpg

LOL

[Faye]

Mallboy I tried to phone this afternoon but you were engaged. I apologise for not being able to get in contact with you but we are very short staffed at the minute.

I have emailed you through paypal several times. We sent you the MF2 via royal mail recorded delivery, (I have already given paypal the tracking number). I have tried contacting them today, they cannot seem to find the package anywhere even though it has been reported lost since the 15th of December.

I will despatch another MF2 to you on Monday via a courier, I will email you the tracking number & telephone number of the courier so that you can get in contact with them if you wish & it will be with you on tuesday.

I apologise for any inconvenience caused, unfortunately Royal mail have not been very helpful in finding your package & I will be claiming compensation from them for the MF2.

[pjm300]

i have never had any problems with carworx, and i would personally recommend them to anyone who wanted anything done to their car.
i have one of their exhausts, and i am pleased with their build quality.
they have helped me countless times, whether its for advice, or helping me with my vts conversion, and setting up of cams/KMS.
i usually live on ssc, but thought i would voice my opinion on here.

it is xmas time remember, and most businesses dont reopen until the new year.
hope you get it sorted.

[davew]

Fair point actually, I had forgotten about that.

yeah and every time i speak to him (he only lives 5 mins away) he has said they have told him its saturday or monday, but ffs its been every sat or mon for the last month...

i think i'll txt him find out the latest :P

[Dan]

From what Ive heard of them I've never heard a bad word about them really until now.

[mallboy]

Ive Always Heard Good Things About Them Until This Happened!! Hopefully It Will Be Sorted Out Soon!!

[GreenSaxo]

yeah and every time i speak to him (he only lives 5 mins away) he has said they have told him its saturday or monday, but ffs its been every sat or mon for the last month...

i think i'll txt him find out the latest :P

oi biatch... wheres my text message??

and regarding my car, im letting carworx have time to get things to how they should be... would rather they took there time (albeit 4 weeks now) to 100% sort my emissions problem out, than it to be given back to me only 95% sorted..

[SaxoAL]

You all know how many times my old turbo was in at Carworx, both at their old site and at the new one. Come to think of it, the current owner even has it back there now.. The build quality of everything they did on mine, from sorting orinal boost prob, excellent quality pipework, full exhaust system,to setting up, to boost gauge fitting, Helix clutch and 106gti gearbox and even suspension was excellent.. Advice was even given to me over the phone on a Sunday night!!
Never had any probs with them or their work..
and whenever I needed them they were either straight out to me, or I was able to get it down to them next day..

Will always text me with updates of my cars progress and even used to text with special offers they had at the time! Their service is second to none.

Top guys, (and girls!) :y:

Alex

[GreenSaxo]

You all know how many times my old turbo was in at Carworx, both at their old site and at the new one. Come to think of it, the current owner even has it back there now.. The build quality of everything they did on mine, from pipework, to setting up, to boost gauge fitting, Helix clutch and 106gti gearbox and even suspension was excellent..
Never had any probs with them or their work..
and whenever I needed them they were either straight out to me, or I was able to get it down to them next day..

Will always text me with updates of my cars progress and even used to text with special offers they had at the time! Their service is second to none.

Top guys, (and girls!) :y:

Alex

hmmm i struggle to get phone calls when promised... let alone txt messages! lol

[SaxoAL]

admitedly they have got 100 times busier since I used them more than 18 months ago now, so I'd allow for a bit ! LOL

[GreenSaxo]

admitedly they have got 100 times busier since I used them more than 18 months ago now, so I'd allow for a bit ! LOL

i'd imagine, they have got too busy..

[SaxoAL]

Would have prob got one or two more staff since I last was there too ? Nice large site they have now isnt it!

[GreenSaxo]

yeah.. its ok..

[riggsy]

Heard mostly good things about these people, but as time has gone by ive been hearing alot of bad things.....