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-   -   professional advice needed, please help! (http://www.saxperience.com/forum/showthread.php?t=464413)

aldred309uk 23rd May 2014 18:44

professional advice needed, please help!
 
Straight to the point, I bought a brand new astra vxr in 09, when the car was 7 months old I had brake failure.

4 error codes on the car, front left abs fault, front right abs fault, yaw rate sensor out of range and main command signal for abs fault too.

Vauxhall ignored the car and didn't check it over out anything, legal action for almost 5 years, Ben inspected etc. They said the faults were caused by broken abs cable when I crashed. Cables fully intact.

Been told by someone that some of the abs valves could have stuck open but isn't willing to help us out because he does work for Vauxhall.

Anybody got any knowledge or know anybody with knowledge to help out with a report or something.

Obviously not a freebie, any help at all please, this is ruining my life!

stevo67 23rd May 2014 18:51

Are you a member of the AA or Rac,because they can offer legal advice etc?

aldred309uk 23rd May 2014 18:54

Quote:

Originally Posted by stevo67 (Post 6454914)
Are you a member of the AA or Rac,because they can offer legal advice etc?

Worth a look but I think what I'm after could be beyond them, thanks pal!

MuZiZZle 23rd May 2014 19:11

Subscribe to which, you get free legal, and they are SHIT HOT!

aldred309uk 23rd May 2014 19:32

Quote:

Originally Posted by MuZiZZle (Post 6454926)
Subscribe to which, you get free legal, and they are SHIT HOT!

It's the willingness to make a report to sticking and valves mainly but we'll follow it up anyway, thanks pal

Stissy 24th May 2014 11:43

are you in a union? contact them.

aldred309uk 24th May 2014 12:00

Quote:

Originally Posted by Stissy (Post 6455106)
are you in a union? contact them.

Not in any unions pal.

They know it's hard to prove the fault but someone must be able to prove it!

deano_123 24th May 2014 12:08

you speak to citizens advice bureau?

Manu 24th May 2014 12:29

So you crashed and then the car had a problem?

aldred309uk 24th May 2014 12:44

Quote:

Originally Posted by Manu (Post 6455124)
So you crashed and then the car had a problem?

The braking fault caused the accident. If I had done it myself it would have been fixed within a week or two!

aldred309uk 24th May 2014 12:45

Quote:

Originally Posted by deano_123 (Post 6455111)
you speak to citizens advice bureau?

Always forgotten because when I remember I'm busy, was in the army and now I'm truck driving. Will see if it's open when I finish work today!

smiith 24th May 2014 13:06

So you knew about the problem before the crash?

aldred309uk 24th May 2014 13:17

Quote:

Originally Posted by smiith (Post 6455131)
So you knew about the problem before the crash?

No, the first I knew of the problem was the pedal hitting the floor shortly before the crash

smiith 24th May 2014 13:33

Hmm, kind of see where Vauxfail are coming from.. They can argue that you had a crash, that damaged the brakes, and that's why the faults came up..

Your word against theirs really.. Not trying to be harsh, but i can't see anyone writing a report for you, for an accident that happened 4 years ago.. It would be almost impossible now to prove that something hasn't gone wrong while the car has rather been sitting, or from general use since it was fixed (if it was)..

Your only way really, is to prove that it's a common fault, but i still can't see anyone forcing them to pay out, because you could just use that as an excuse of your own driving failure.. Again not having a pop at you..

aldred309uk 24th May 2014 14:27

Quote:

Originally Posted by smiith (Post 6455135)
Hmm, kind of see where Vauxfail are coming from.. They can argue that you had a crash, that damaged the brakes, and that's why the faults came up..

Your word against theirs really.. Not trying to be harsh, but i can't see anyone writing a report for you, for an accident that happened 4 years ago.. It would be almost impossible now to prove that something hasn't gone wrong while the car has rather been sitting, or from general use since it was fixed (if it was)..

Your only way really, is to prove that it's a common fault, but i still can't see anyone forcing them to pay out, because you could just use that as an excuse of your own driving failure.. Again not having a pop at you..

They took the codes off the car a few days after the accident and have me a run around for months, saying the codes were caused by damaged abs cable in the accident bla bla. Been inspected and abs cables are fine so removed their excuse.

I'm an advanced motorist, ex army defence staff car driver actually so I'm iam test exempt. The car is still sat damaged.

I've read one place of this happening to someone else but his insurance want interested in investigating the fault.

I was based in Germany, just leaving after the issue happened so had to de register the car from Germany ending insurance policy too. Thought it would be warranty job. And months and months later they were taking the piss so to late for insurance then!

smiith 24th May 2014 14:50

if it was in 2009/10, it's more than months and months.. That's what i mean.. It has been a long time! Should have threatened with court and stuff once they tried getting rid of you.. Hard to prove something so late after the accident

aldred309uk 24th May 2014 14:59

Quote:

Originally Posted by smiith (Post 6455149)
if it was in 2009/10, it's more than months and months.. That's what i mean.. It has been a long time! Should have threatened with court and stuff once they tried getting rid of you.. Hard to prove something so late after the accident

I did threaten court and it's been dragged out this long because they're so slow pal. Hindsight is a bitch!

smiith 24th May 2014 15:18

It is a total bitch, just trying to give advice on what i can, i know the longer you leave it, the harder it is to prove.. All you can really do, is a lot of research yourself, and see what you can find with this been a common fault, and then trying to take that to them, and pair it up with the symptoms been the same as your car had suffered on diagnostics after the crash

aldred309uk 24th May 2014 16:13

Quote:

Originally Posted by smiith (Post 6455163)
It is a total bitch, just trying to give advice on what i can, i know the longer you leave it, the harder it is to prove.. All you can really do, is a lot of research yourself, and see what you can find with this been a common fault, and then trying to take that to them, and pair it up with the symptoms been the same as your car had suffered on diagnostics after the crash

Aye pal, thank you for your help! This thread is me trying to find good info from somebody in the know. A guy for snap on said it sounded like an abs valve sticking open but won't help due to loss of work, just want someone who's willing to help!


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