I'm not going to delete the thread as people need to see both sides of a dispute. If we delete this, we'll be left with the positives only and that's not realistic.
Everyone has opinions of companies good and bad (I think we all know where I stand on this particular subject!) and this should be left for now to stand testament to what took place.
I am, however, going to lock the thread as I think it's purpose has been done.
thanks for the contributions everyone.
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