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Old 14th December 2010, 21:57   #1
J222JRA
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Default Broadband asking for username and password.....Help please.

Hello boys and girls......im having a problem with my broadband connection.

Had sky boradband fitted yesterday and lastnight it all seemed fine. Tonight the connection has been coming and going but i keep getting a retarded message asking me for a username and password when i try and open a webpage.

See the attached image.................what does this mean?? Ive had sky broadband for like the last 2 years at my previous address and never had an issue like this.

Help???
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Old 14th December 2010, 21:58   #2
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If it face book im getting a message saying my profile is unavailable due to site maintenance?
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Old 14th December 2010, 21:59   #3
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Dunno, but it's eerie how your tabs are almost identical to mine!

Have you looked at the bottom of your router for the standard password details?
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Old 14th December 2010, 22:01   #4
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Quote:
Originally Posted by saxo180 View Post
Dunno, but it's eerie how your tabs are almost identical to mine!

Have you looked at the bottom of your router for the standard password details?
Yes buddy entered the sky username and password as on the bottom of the router and still isnt working. My next door neighbours are being very generous and letting me use their connection

Un-secured network ftw.....or their lose
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Old 14th December 2010, 22:03   #5
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not sure about the facebook
but i get a simler thing when i access into my modem settings
mine just needs to put "root" in the user and press enter and it goes to the modem setting, so i could be a simler type thing
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Old 14th December 2010, 22:04   #6
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Wrong section...
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Old 14th December 2010, 22:07   #7
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That is as if you are logging into your router, clear temp history double check your homepage hasn't been changed to the sky routers gateway. If it doesn't work reset firefox back to defaults.

Try an alternative browser.

also check for proxes so go to tools > options > advanced > settings > no proxy

oh just used your using internet explorer. cringe.

pretty much the same path though.

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Old 14th December 2010, 22:14   #8
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Can a mod please move this to the computer (I.T) section?
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Old 14th December 2010, 22:16   #9
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1) Are you going through a modem or a router?
2) Does it happen on every webpage?
3) Have you tried just clicking Ok?

Ask me James I'm good at this stuff
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Old 14th December 2010, 22:22   #10
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James...

what the FUCK is rimmer brothers?
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Old 14th December 2010, 22:22   #11
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Quote:
Originally Posted by Aly View Post
1) Are you going through a modem or a router?
2) Does it happen on every webpage?
3) Have you tried just clicking Ok?

Ask me James I'm good at this stuff
Aly

Using a router, wireless.

Yes every webpage now refuses to load, just brings the silly message. Tried clicking ok and also the network username and password and still it refuses to give access.
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Old 14th December 2010, 22:22   #12
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Quote:
Originally Posted by Viper View Post
James...

what the FUCK is rimmer brothers?
Try it.....


www.rimmerbros.co.uk

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Old 14th December 2010, 22:23   #13
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James...

what the FUCK is rimmer brothers?
Guessing it's somethng classic Triumph flavoured?
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Old 14th December 2010, 22:27   #14
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is your router from sky or one you've bought?
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Old 14th December 2010, 22:28   #15
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Quote:
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is your router from sky or one you've bought?
Came from Sky mate....only 2 days old lol
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Old 14th December 2010, 22:28   #16
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Quote:
Originally Posted by J222JRA View Post
Aly

Using a router, wireless.

Yes every webpage now refuses to load, just brings the silly message. Tried clicking ok and also the network username and password and still it refuses to give access.
Are you connected to the Modem via USB?
If so, this is why it's doing it.
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Old 14th December 2010, 22:30   #17
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Quote:
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Are you connected to the Modem via USB?
If so, this is why it's doing it.
Not using any leads Aly............just the wireless connection
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Old 14th December 2010, 22:33   #18
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There will be an authentication system on the router setup page that will need turning off.

type one of these numbers to get onto it

192.168.1.1
192.168.1.254
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Old 14th December 2010, 22:36   #19
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i'd say you need to enter the setting on the router but to do that i'm not sure how because i don't have a sky one.
For mine i put in my IP address in the part where you put the website and it comes up with the user and pass then i put in root and get into the setting so you need to find out said password and user but i dunno how
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Old 14th December 2010, 22:37   #20
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i put in 192.168.11.1
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