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26th November 2007, 20:01
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#1
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Saxperience Hardcore!
Join Date: Jul 2006
Location: Somewhere nicer than you
Posts: 32,356
Car(s): S2 Exige 240S, CLS63 AMG, Freelander
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Complaint to ISP
lo all.
would like some help with what to say to my isp..
on the 21st October, i rang up, and mentioned how i keep getting connection faults during online game play, and short timing out of the line. its now the 27th of November, and it hasnt been sorted, and im wanting a refund for the last month.
this is what i have soo far.
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My first correspondence to you about this problem was on the 21st of last October. It is now 26 November and i am still experiencing connection failures during normal internet use and online gaming. I have experienced problems with the line since I first hooked it up, however i only made a mention of it on the date of the first email, on the 21 October. The constant connection failures during all hours of day and night mean that i am not receiving the high quality "gaming" connection which i have paid for, and as a result of this I am now asking for compensation for this, in form of a refund for the month which has passed since my first complaint."
help me pls guys...
__________________
Quote:
Originally Posted by jw1325
Together Forever, on a saxo forum, without saxos <3
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Quote:
Originally Posted by JamesR
Ok Viper, you are 100% correct concerning everything, sorry to have interrupted your discussion, please continue.
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Quote:
Originally Posted by Rod1
Beastiallity... They're always blowing seals. Ba-dum-tssh!
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Last edited by Viper; 26th November 2007 at 20:03.
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26th November 2007, 20:23
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#2
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Established Member
Join Date: Jun 2007
Location: Falmouth
Posts: 1,079
Car(s): saxo 1.1i desire
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wat ISP u with mate?
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26th November 2007, 23:23
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#3
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Saxperience Hardcore!
Join Date: Jul 2006
Location: Somewhere nicer than you
Posts: 32,356
Car(s): S2 Exige 240S, CLS63 AMG, Freelander
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theyre called ask4 Broadband.
i have asked for when they expect the problem to be fixed, and if it is not fixed by then, i will send the email asking for refund.
__________________
Quote:
Originally Posted by jw1325
Together Forever, on a saxo forum, without saxos <3
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Quote:
Originally Posted by JamesR
Ok Viper, you are 100% correct concerning everything, sorry to have interrupted your discussion, please continue.
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Quote:
Originally Posted by Rod1
Beastiallity... They're always blowing seals. Ba-dum-tssh!
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29th November 2007, 18:56
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#4
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Saxperience Forum Bum
Join Date: Mar 2007
Location: Bristol / Wakefield
Posts: 2,656
Car(s): Ph2 172, MK1 VTR
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Mate, No other provider is good for gaming but 'Pentek' 5:1 contention ratio!!!!
www.pentek.co.uk
Trading standards ftw.
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