Bad problem!! - Saxperience

MAS · 21st January 2010, 01:38

Hi everyone,

The problem goes like this my Cousin was using my Pc everything before was cool now my virus program tells me that they going to remove it but the Pc keeps rebooting so is there anyway to fix this as I don't think my Virus program can take it off?

Virus: rootkit.win32.tdss.c

Virus program: Kaspersky

Thanks Mas

Manu · 21st January 2010, 08:31

1. take recovery CD
2. insert at startup.
3. Choose "format"
4. tell your "cousin" not to look for porn

MarkyG · 21st January 2010, 13:18

Download:

Spybot search and destroy
Malware bytes anti malware

Install them if u can, then load windows into safe mode and run both scans, making sure both programs are fully up to date. Should remove all virus/trojan/malware it finds. Reboot and it should be ok.

Jo3fish · 21st January 2010, 13:33

Easy.

Download this 1st: Linky

Let that run and clean out all your temp files and rubbish not needed.

Then download this: Linky

and run that, if the virus prevents it from running (which some do, in particular "anti virus system pro" which is a complete nob to get rid of) dont worry about it, just turn off your system, and turn it back on, as soon as it starts booting start hitting f8 and you will get a list come up, choose "safe mode with networking" and then run malware bytes in that, should get rid of any nasty things youve got on your system.

Drop me a PM if you run into any problems.

Joe

MAS · 21st January 2010, 22:21

I ain't never letting anyone use my Pc now I am pissed off tried most the information and links off here but no luck yet so not looking good at the moment but thanks anyways for all your help.

Mas

minxymears · 21st January 2010, 23:11

PC Health = Bad ... oops

will cleaning all of this up have any negative effects... or should I just clean it up?

MarkyG · 22nd January 2010, 10:37

Quote:

Originally Posted by MAS

I ain't never letting anyone use my Pc now I am pissed off tried most the information and links off here but no luck yet so not looking good at the moment but thanks anyways for all your help.

Mas

If you cant get any of the programs to install and run to clean anything then try removing the HDD and plugging in as a slave into another system and run scans that way.

Failing that, a reformat. But you should be able to remove the malware/virus/etc..., ive had some pretty bad ones over the years and have never had to reinstall, jsut used the said programs above, as well as the ones i stated and it cleaned them all up.