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20th August 2009, 11:17
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#1
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Established Member
Join Date: Jan 2007
Location: Little Wymondley
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Car(s): VTR MK1 (SOLD)
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Virgin Broadband Problems
Having alot of issues with connection, running router, and modem. On Wireless laptop, and cable Desktop. Ive checked router all lights are on, and what supposed to be on. Reset router and modem many of times.
Connection keeps tripping out like every 10 mins.
Anyone having any problems with Virgin's Broadband?
Running Vista x64 (Home Premium), 10mb Broadband
Thanks
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20th August 2009, 17:38
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#2
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Saxperience Forum Bum
Join Date: Jun 2008
Location: Coventry
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Car(s): Cupped RS Clio 200
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When you say "tripping out", what exactly happens?
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Storm Grey Renaultsport Clio 200
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20th August 2009, 19:50
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#3
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Like as if ive pulled the cable out and put it in again. So its connected then not.
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20th August 2009, 20:33
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#4
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Tried it without using the router? I'd do that first then if it still happens you know it's not a setting/fault with the router.
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Storm Grey Renaultsport Clio 200
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21st August 2009, 03:58
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#5
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Location: Darlington
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Re: Virgin Broadband Problems
Past couple of days i've had the same problem, I belive they're upgrading the network / docsis as the "usual" .cm configs have all changed.
Glad it's not just me!
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21st August 2009, 08:40
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#6
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May sound daft but have you tried unplugging everything and plugging it back in again? 
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21st August 2009, 09:45
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#7
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Quote:
Originally Posted by AXracing
May sound daft but have you tried unplugging everything and plugging it back in again? |
Yes mate ive tried all that 
Quote:
Originally Posted by Ste-88
Past couple of days i've had the same problem, I belive they're upgrading the network / docsis as the "usual" .cm configs have all changed.
Glad it's not just me!
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Yea?? They said nothing to me about that. If it is maybe its a matter of time. Im on the verge of reformatting my system.
Quote:
Originally Posted by Penn
Tried it without using the router? I'd do that first then if it still happens you know it's not a setting/fault with the router.
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Yea ive tried that mate. Rang them a few times the said they will send some settings, but that did nothing to.
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22nd August 2009, 19:12
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#8
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Quote:
Originally Posted by machevelli7777
Yea?? They said nothing to me about that. If it is maybe its a matter of time. Im on the verge of reformatting my system.
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They probably didn't tell you even though it says unlimited internet, it actually halves your connection if you download more than 3GB in peak hours, yet they claim it's fully unlimited ... It's just bullshit trying to blame the user.
The upgrade in my area has been completed, for anyone interested or knows that Sigma is, then heres the new NTL PURE area Config file for 20mb down / 1mb up ... : L980632d1f6adeee6.cm
Have no idea why they try and secure it, they just can't, because the network is like a spaghetti junction with no real control.
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22nd August 2009, 19:25
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#9
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Established Member
Join Date: Jan 2007
Location: Little Wymondley
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No real control you got that right!!
Ill be getting my very own copy of Windows 7 Pro tomoz!! Wahoo!! So im gona reformat anyways, if it doesnt work then, then ill have a good reason to complain. Was watching united play earlier, see owen score and then it cut off i was like nooooooo! We won anyways so all was good!
Anyways, seems to be ok, IE8 doesnt really respond unitl the PC is on for half hour or so. So ive been using Firefox, alot of people like it, i just like what im used to.
Hope fully ill sort this out, or hopefully the upgrade has been completed!
Cheers all
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22nd August 2009, 19:30
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#10
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Had W7 from Beta to RTM
If it's still the same, check the SNR on your line by going into your modem's in-built webpage, should be anywhere between -12 and +12 for best connection really.
Failing that and they wont fix, tell them you're going to cancel, buy a Sigma modem, EuroVOX and use Skype phone...
That'll soon fuck them off, their network is soo shit they don't even know people are whoring the speed for free
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24th August 2009, 21:31
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#11
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where could i locate this sigma modem and information about it? for education purposes
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24th August 2009, 22:31
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#12
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Saxperience Forum Bum
Join Date: Jul 2008
Location: Darlington
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PM'd link ...
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