Did it ever work from the remote? If not, then chances are it's had a replacement key at some point in its life and it's never been re-paired at the dealer. The dealers don't have the software anymore so it'll be impossible to programme a new key to it.
Is the system IR or RF? If it's the IR version with the dark plastic reciever on the roof, you need to be right at the window for it to work. If it isn't working, then it's dead and there's no fix for it that I'm aware of.
If it's RF, and you've tried all the pairing options then it's probably the transmitter in the key that's dead if you've tried the usual re-pairing procedure.
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The rain kept a trollin'
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