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Old 16th March 2011, 15:44   #1
potatopete
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Default MP3 player problem - can anyone help?

I have a Proline MP3 player, which is Comet's own brand.
Windows XP Pro will not recognise it when plugged into a USB port.

I think I need to install a driver for it, but have no clue where to find the right driver. The MP3 player doesn't say on it who manufactured it, so no clues there.

Anyone know who makes these? Or how to get XP to see the device?

Loads of music on it that I like, wanna put more on and take off some crap, but can't at the mo! Help!
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Old 16th March 2011, 15:46   #2
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any model number on it?
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Old 16th March 2011, 17:29   #3
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any model number on it?

Nothing at all.
All I can tell you is that it's a Proline 1GB mp3 player, USB connection and runs from 1 AAA battery......
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Old 16th March 2011, 18:55   #4
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plug it in a 2.0 usb

sometime XP accepts only master drives.
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Old 16th March 2011, 19:14   #5
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plug it in a 2.0 usb

sometime XP accepts only master drives.
Thanks, Manu. I'll give it a try.
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Old 18th March 2011, 15:05   #6
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Quote:
Originally Posted by potatopete View Post
I have a Proline MP3 player, which is Comet's own brand.
Windows XP Pro will not recognise it when plugged into a USB port.

I think I need to install a driver for it, but have no clue where to find the right driver. The MP3 player doesn't say on it who manufactured it, so no clues there.

Anyone know who makes these? Or how to get XP to see the device?

Loads of music on it that I like, wanna put more on and take off some crap, but can't at the mo! Help!
Hi potatopete

I was sorry to learn of the problems you have experienced with your Proline mp3 player. As these products are made for Comet, I have discussed this matter with our buyers. Unfortunately, without further details, such as model number, I am unable to assist you with this problem. Therefore if you would like to e-mail in to me with more information, using the link below, I will gladly look into this issue further. When you e-mail in please provide me with your full name, address and your original order details.

http://comet.custhelp.com/app/ask/

Please also quote the reference 143954, so I can link your e-mail to your above post.

Thanks

Chris from Comet.
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