blackberry/02 help! - Saxperience

nicole_ · 4th December 2010, 17:53

(please dont move mods, i need help

)

got a blackberry today, set up the wifi and i cant connect
do i need to wap enable or push anything through or anything?
the internet was all set up before on my sim before but now it wont connect or do anything
i dunno how to make it work

its o2 if that helps?
help mee

JoeExpose · 4th December 2010, 17:55

are on contract or pay n go?? in the top right corner are the letters in caps or not

nicole_ · 4th December 2010, 17:57

pay as you go,
it just sent me a text saying you only pay £1 for using data a day
even though i know that lol and i have a tenner on it
i thought using wifi might be free anyway?
gprs is in little letters if tht helps?

W103_A5H · 4th December 2010, 17:59

WIFI is free, yes. But have you may have entered the code wrong for your WIFI pass, make sure its exactly like you see it. If that doesnt work then id phone up 02

0rang3peel · 4th December 2010, 18:00

You just need to put the preshared key/passphrase in it, doubt you would need to push the button although that is an option that could have been enabled on the router.

JoeExpose · 4th December 2010, 18:04

if it is in little letters you need to be on contract to use the internet, i got a sim only contract for mine, wifi will work if you turn the network off ( manage connections and turn off 02 connecting)
then the wifi will work, if you have connected it

nicole_ · 4th December 2010, 18:05

yeh all done that and it says the name of the wifi connection on the main page where the time and date are at the top

i meant push as in you used to have to get something pushed to your phone from o2 to get the internet working?
although i guess if ive already done that the sim should be fine,

on he o2 site it says under
Will my exisiting sim work with my blackberry?
Yes it will. You will however need to ensure that your BlackBerry device has 3G capability, you have a 3G sim and you have a BlackBerry tariff. To check if you have a 3G sim, 3G will be shown on the sim card within the product code or within the last 4 digits of the SIM number. For example - 89441100639276352943GD2

i dont have 3g, i didnt think you needed it to connect to wifi?

so confused

W103_A5H · 4th December 2010, 18:06

Quote:

Originally Posted by nicole_

yeh all done that and it says the name of the wifi connection on the main page where the time and date are at the top

i meant push as in you used to have to get something pushed to your phone from o2 to get the internet working?
although i guess if ive already done that the sim should be fine,

on he o2 site it says under
Will my exisiting sim work with my blackberry?
Yes it will. You will however need to ensure that your BlackBerry device has 3G capability, you have a 3G sim and you have a BlackBerry tariff. To check if you have a 3G sim, 3G will be shown on the sim card within the product code or within the last 4 digits of the SIM number. For example - 89441100639276352943GD2

i dont have 3g, i didnt think you needed it to connect to wifi?

so confused

Phone them up, say you are having probs as you dont have a 3g sim and they should send you one out free of charge. thats what they done for me, mind you im on contract. its worth a try

nicole_ · 4th December 2010, 18:08

Quote:

Originally Posted by JoeExpose

if it is in little letters you need to be on contract to use the internet, i got a sim only contract for mine, wifi will work if you turn the network off ( manage connections and turn off 02 connecting)
then the wifi will work, if you have connected it

wheres manage connections? cant find it anywhere.. lol

haz_pro · 4th December 2010, 18:57

Manage connections is in the main menu.

What blackberry is it?

My gf's phone had problems connection to wifi, so i pulled the battery and it seemed to work.

Also for the blackberry services it will usually take a while to be activated, that if you want to use BBmessenger. (you have to change to the blackberry payasyougo option for this).

Liam_ · 4th December 2010, 19:12

With O2 PAYG, unless you pay every month for a blackberry bolt on, you don't get WAP, MMS or BBM.

The only way to get access to the internet is to use wifi and connect to a router. You'll need to set the browser to 'Hotspot Browser' in the browser config. Most of the apps like facebook rely on you having the bolt on, so they won't work either.

haz_pro · 4th December 2010, 19:42

My GF can access facebook without using the BB network, how ever to download it i think she needed to get the BB bolt on!