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Old 25th March 2011, 17:41   #1
nicole_
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Default saxp broken

not sure if theres a reason for it,
but ive had quite a few people on facebook ask if saxp works for me throughout today
obviously it does for me, but its broken for other people
just letting the mods know
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Old 25th March 2011, 17:41   #2
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Cool Story Fatty x

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Old 25th March 2011, 17:42   #3
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Works for me
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Old 25th March 2011, 17:43   #4
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Works fine for me too.

Check your connection sir.
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Old 25th March 2011, 17:48   #5
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fine for me.
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Old 25th March 2011, 18:06   #6
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I couldnt get on here about an hour ago.
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Old 25th March 2011, 18:07   #7
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I was getting a DNS lookup error at work today (about 1pm) but could access it on my iphone so assumed it was just a problem with the work system as I couldn't ping the site either

Didn't try after that until I got home and it worked fine
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Old 25th March 2011, 18:28   #8
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Cool Story Fatty x

bit harsh
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Old 25th March 2011, 18:35   #9
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its been dodgy for me but still working
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Old 25th March 2011, 18:37   #10
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bit harsh
T'is a joke away from Sax-P
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Old 25th March 2011, 20:00   #11
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harrow bug report section.
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Old 25th March 2011, 21:45   #12
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During a server upgrade this morning (not the Saxperience server by the way), the some DNS settings were accidentally removed by the DC staff. These have been corrected however it will take a little while for things to return to normal.

Many people will browse Saxperience without noticing anything wrong, whereas others may not be able to access the site for a few hours. This all depends on your ISP and how they cache their DNS records.

Apologies for the disruption, the cause is being investigated.
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Old 25th March 2011, 22:00   #13
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mine's kind of back on, but this started yesterday anyway :$
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Old 25th March 2011, 22:12   #14
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Quote:
Originally Posted by mlawlan69 View Post
mine's kind of back on, but this started yesterday anyway :$
The DC work started at 8PM yesterday, so anytime from then until now you may have lost access depending on your ISP.

Most people would not have suffered the problem, just luck of the draw as to when your ISP updates their DNS records.

It still should not have happened though, I am sorry for the inconvenience. I have taken the matter up with the DC.
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Old 25th March 2011, 22:22   #15
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Quote:
Originally Posted by Mark View Post
The DC work started at 8PM yesterday, so anytime from then until now you may have lost access depending on your ISP.

Most people would not have suffered the problem, just luck of the draw as to when your ISP updates their DNS records.

It still should not have happened though, I am sorry for the inconvenience. I have taken the matter up with the DC.
dont worry about it lol

im with virgin media, thing is so are my neighbours, and it worked on thiers briefly, then went totally down on both
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Old 25th March 2011, 22:31   #16
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Got to say, I have not been able to get onto sax p at all today, up until about 9.30 pm.

Strange as our interweb connection is good.
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Old 25th March 2011, 22:37   #17
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Quote:
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Got to say, I have not been able to get onto sax p at all today, up until about 9.30 pm.

Strange as our interweb connection is good.
Read post 12 mate, twas a DNS issue
Each ISP use their own DNS servers, which will auto update at specified time intervals. Chances are, yours picked up a different IP address for the site and it took a while for their DNS server to update and find the correct one
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Old 25th March 2011, 22:45   #18
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Glad this is sorted.....ive been unable to get on since mid-day.

Thanks Mark.
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Old 25th March 2011, 23:22   #19
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ive not been able to get on till now for 6-7 hours
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