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27th December 2009, 01:42
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#1
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Saxperience Post Whore
Join Date: Sep 2008
Posts: 5,204
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Getting Xbox fixed...
So I got the dreaded E74 message and the thing is completely dead. Filled out the form online to get them to fix it as it's still under warranty, but I'm really confused. They sent me an e-mail confirming it, which had instructions for posting it or getting it collected, and instructions about UPS delivering a box for me to package it in? Then I got the shipping label e-mailed to me as they said but I still have no idea if they are going to collect it or if I have to take it to their nearest depot?
Anyone ever used the online repair thing and could help me out? Also, if I have to take it to them, what do I need to package it in? A plain cardboard box with a lot of padding inside I'm guessing?
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27th December 2009, 02:21
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#2
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Saxperience Addict
Join Date: Sep 2008
Location: Suffolk
Posts: 11,590
Car(s): ITB'd Saxo VTS & Mazda 6 MPS
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Ask Ferg.
He's the only person I know of on here that did it that way.
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27th December 2009, 17:05
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#3
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Saxperience Forum Bum
Join Date: Jan 2009
Location: st.austell
Posts: 2,549
Car(s): 106 quiksilver
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Same as what your saying, they pick it up mate, and you have to ring UPS to arrange a time to collect, I THINK... was a long time ago when i did it.
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27th December 2009, 17:42
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#4
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Saxperience Post Whore
Join Date: Sep 2008
Posts: 5,204
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Quote:
Originally Posted by James106
Same as what your saying, they pick it up mate, and you have to ring UPS to arrange a time to collect, I THINK... was a long time ago when i did it.
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Do I need to package it before they pick it up?
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27th December 2009, 18:01
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#5
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Infrequent Poster
Join Date: Mar 2009
Location: Morecambe/Lancaster
Posts: 204
Car(s): Two-Tone VTR
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Use a big frosties or cornflakes cereal box, fits perfect with some bubble wrap 
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27th December 2009, 22:14
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#6
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Saxperience Forum Bum
Join Date: Jan 2009
Location: st.austell
Posts: 2,549
Car(s): 106 quiksilver
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Yes mate wrap it all up and get it ready for posting, if your unsure ring em' up 
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28th December 2009, 08:45
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#7
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Frequent Poster
Join Date: Nov 2009
Location: Peterborough
Posts: 976
Car(s): Vw Golf GT TDi
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yeah think yu have to ring them and they collect when its wraped up
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