Trojan - Saxperience

Mieran · 6th October 2010, 19:35

My dad has one in his laptop and I've been trying all day with AVG to remove it but no luck.

What other software can I try?

GJF47 · 6th October 2010, 19:52

http://www.malwarebytes.org/mbam.php

Always use this in work and never had any problems with it

marcusd · 6th October 2010, 20:04

i used avast when nothing else would shift it.
got it off www.majorgeeks.com loads of good stuff on there

KamRacing · 6th October 2010, 20:14

I use a combination of Avira anti virus, superantispyware and spybot

0rang3peel · 6th October 2010, 20:27

Nod32 is the best, but if you already have a trojan it may prevent you from using any av... if you know the name of the virus, go in safe mode with networking & google it and you should be able to remove it pretty easilly

Mieran · 9th October 2010, 16:39

i'm sick of this now, nothing can remove it!

problem is its killing the software, for example when you switch your laptop on firefox, yahoo messenger etc all stop working, then I have to reinstall then they last for a few hours and die again then I have to reinstall again!

haz_pro · 9th October 2010, 16:51

Eek, your gunna have to format the computer by the sounds of it and do a new install.

Aly · 9th October 2010, 18:57

Mieran best way to remove it:

Boot up your PC in Safe Mode.
When you pc goes past the Bios screen hit F8

I know this says Vista but it's the same for Windows 7/XP etc:

Booting the PC in safe mode will hopefully stop the trojan from loading when your PC boots up.

Open up your Anti Virus software (AVG has a safe mode scanner) most Anti Virus programs allow you to scan in Safe mode, some make exceptions.

Pray it works delete the offending item and restart PC.

Liam_ · 9th October 2010, 20:04

Try this in safe mode. Has never failed me yet.

Mieran · 10th October 2010, 08:31

cheers lads, I will try again

Aly · 10th October 2010, 14:52

Quote:

Originally Posted by LeeumH

Try this in safe mode. Has never failed me yet.

You been hammering PornHub too

superCREG · 28th November 2010, 21:04

make sure you have only 1 anti-virus installed on the machine

KamRacing · 28th November 2010, 21:22

you will only be able to have one anti-virus program but anti spyware programs seem to be happy to be installed together,

jus_tin · 29th November 2010, 14:32

if you know what your doing install hijackthis. it displays a whole load of stuff on your computer, startup programs, key changes, internet redirect pages the whole shibang! you then tick what you dont want and it wipes it out. just make sure you dont tick any system files etc basically go through the list anything your not sure of type in google and if legit leave if not fook it off... good luck! a combo of this and malwarebytes always works for me. if any of your AV wont run locate the program in its root directory and rename the file extension to .bat as sometimes the virus disables known programs but renaming seems to confuse it.