Important! : VTSTomE - non delivery of goods - Saxperience

sir_dave · 1st February 2010, 10:34

Hopefully, these thread may get Tom to pull his finger out & deliver my goods!!

Essentially on 5th January i paid £60 for a pair of OMP harnesses following this thread: http://www.saxperience.com/forum/sho...d.php?t=276027

Despite the fact he was a long term forum user & ex-member, his slight slowness to respond to pm's worried me. As such, i paid £63.50 into his paypal account the normal way ...

After 2 weeks i questioned where they were.
After 3 weeks again i questioned where they were. I got another excuse.
I was promised they would be delivered within a week. They didnt turn up.

Having managed to get his phone number, i called repeatedly and finally got through, apparently the goods were collected via DHL on Tuesday 26th February after being booked via Parcel2Go (DHL) using the 24-72HR service. Having used this service approx 30 times in the past 6 months, i know they deliver next day ... They havent turned up yet, its a work address so someone will always be here to sign for them.

I just called Parcel2Go and they have no record of any deliveries being booked to my address!!

Tom - if you are reading this, I will be filing a paypal dispute at the end of the day if no tracking number is provided. Personally i think a month is more than long enough to deliver something, i normally send stuff out the day after being paid ...

The most irritating things in all this is that:

a) It was xmas money from my girlfriend, as such i still have no xmas present.
b) The harnesses have now increased in price (by £40) if i have to buy them new.
c) I have had to cancel an MOT booking as i have no seat belts.

Sparco_Tom · 1st February 2010, 10:38

personally i would file a dispute today! Hope you get your goods Dave.
Tom buck your ideas up, it costs £7.04 via hdnl on parcel2go. Stick the package on the doorstep the day of collection and job done.

J222JRA · 1st February 2010, 10:57

Not somebody else....this is just getting way out of control!

Please keep us updated Sir_dave.

James

sir_dave · 1st February 2010, 17:25

Just to let everyone know, i spoke to Tom at 11.30am this morning & explained my conversation with Parcel2Go. He then informed that as he had no internet & had fallen out with his girlfriend he was unable to give me a tracking number. He was however adamant that it was all booked/paid for/collected, etc.

Being a kind chap, i actually gave him the telephone number for Parcel2Go and asked him to get me the tracking no. We are now 6 hours later & there is no tracking number, despite a couple of further texts.

He has 5 minutes until 'the end of the day'.

sir_dave · 1st February 2010, 17:41

Another phone call & his girfriend has apparently sent the goods to the wrong postcode. Correct address, wrong postcode, so they are in a DHL warehouse somewhere ... doesnt sound right? Surely the rest of the address would be enough? Especially as it is a business address?

Anyhow, he has to phone back tomorrow to find out where they are.

In the meantime, i have filed a Paypal dispute over non delivery of goods.

Bound · 1st February 2010, 18:15

I must only post in this section if i have any information to help the situation.

huggy54 · 1st February 2010, 18:54

glad i never brought anything off him when he was selling his cams and ecu

deks36 · 1st February 2010, 18:59

if i was you i would file a dispute if you use parcel2 go yourself you know you cant input wrong postcode as its sytem throws it out he is scamming you and you need to sort it out i will put money they never turn up

sir_dave · 1st February 2010, 19:06

Quote:

Originally Posted by deks36

f you use parcel2 go yourself you know you cant input wrong postcode as its sytem throws it out he is scamming you and you need to sort it out

Good blooming point!! I forgot that, its the same kind of system as payperparcel, ie a postcode driven address search.

Sean_VTS^p · 1st February 2010, 20:55

I recently purchased some carbon fibre wing mirrors and baseplates from Tom, although they took a long time to get here it was put down to the amount of snow that we had, had of recent. Therefore delivery drivers not being able to pick up the item.

They still got here though and in good condidtion.

sir_dave · 2nd February 2010, 08:38

Quote:

Originally Posted by Sean_VTS

They still got here though and in good condidtion.

Thats good to know! Maybe they will turn up sometime ...

Sean_VTS^p · 2nd February 2010, 08:42

Quote:

Originally Posted by sir_dave

Thats good to know! Maybe they will turn up sometime ...

Yea hopefully matey! Hes not online much either.

sir_dave · 2nd February 2010, 13:46

Little update.

Tom just texted me. Apparently DHL buggered up & the harnesses are on there way back to him today. He's paid for another (quicker) delivery and they will be recollected tomorrow & back out to me.

Fingers crossed

J222JRA · 2nd February 2010, 14:27

Everything Crossed for you Dave....keep us posted.

P90PTS · 2nd February 2010, 18:15

Quote:

Originally Posted by J222JRA

Everything Crossed for you Dave....

Everything?

Yeah hopefully everything gets sorted bro.

sir_dave · 2nd February 2010, 22:35

Parcelforce 24hr now booked for Thurs, should be with me on Friday

VTSTomE · 2nd February 2010, 23:10

Just got on the internet on my girlfriends phone neither me nor my mrs has internet access on a pc atm. Everything is sorted with dave now the harnesses are booked in for parcelforce 24 hour. Dont worry im not a scammer iv just sold 2ks worth of stuff over these forums in the last couple of months from breaking my sax.
Huggy54 you were a timewaster at the end of the day and wasnt prepared to pay asking price so i dont know why you were piping up! Sorry it came to this amount of hassle with you!
Tom

J222JRA · 2nd February 2010, 23:16

Once the item has arrived this thread will be removed.

Thanks Tom

sir_dave · 3rd February 2010, 14:54

Quote:

Originally Posted by VTSTomE

Just got on the internet on my girlfriends phone neither me nor my mrs has internet access on a pc atm. Everything is sorted with dave now the harnesses are booked in for parcelforce 24 hour. Dont worry im not a scammer iv just sold 2ks worth of stuff over these forums in the last couple of months from breaking my sax.
Huggy54 you were a timewaster at the end of the day and wasnt prepared to pay asking price so i dont know why you were piping up! Sorry it came to this amount of hassle with you!
Tom

Thanks Tom, from our most recent conversations i do believe the issues have been outside of your control. By the sounds of it, you have had more important things on your mind, which is perfectly understandable

Quote:

Originally Posted by J222JRA

Once the item has arrived this thread will be removed.

Thanks Tom

Hopefully Friday afternoon then

VTSTomE · 4th February 2010, 14:25

Sat in waiting for parcelforce to arrive for you Dave v.bored lol!