Which Internet Company Recommend? - Saxperience

Eskimo · 15th December 2009, 22:25

Hey all,

I know this is wrong section more than likely, but wanting quick answers, and general most active.

Im with Virgin and on 20mb.. But recently there just SHOCKING.. Getting 5mb most of time.. and now im 12mb.. Its taking the MICK!.. And there Tech help is useless!

So wanting to change, what company do you guys//girls use?

Wanna know what MB your on, and what you average, and whats customer help like?

Thanks in advance.

James106 · 15th December 2009, 22:29

Eskimo, you seem yo be wacking out all the threads nowadays!

Post count Ftl!

Rob-6 · 15th December 2009, 22:29

how old is your virgin modem?

Liam · 15th December 2009, 22:30

Lucky you mate, I'm on BT. I live in the stick's and I pay for up to 8mb. I get like 2mb. Tis shite.

bald24 · 15th December 2009, 22:32

I'm with Virgin as well, 10meg and always seem to have around that. But I'll agree their tech help is useless - do they still have the premium number, they wanted 25p a minute to help me with the internet I'm paying them for!

I've heard good things about the BT Homehub

Eskimo · 15th December 2009, 22:34

Quote:

Originally Posted by James106

Eskimo, you seem yo be wacking out all the threads nowadays!

Post count Ftl!

No.. Do need help here..

Quote:

Originally Posted by robvts20

how old is your virgin modem?

Still got donkey old NTL 1...

Tried ringing them to get new 1, but they say it won't be that.. Like said, there Tech = USELESS..

Not being racist here or anything! But there call centre always goes to aboard.

Rogue_Shadow · 15th December 2009, 22:34

Cant comment, Mines free ha ha
Pick your service based on customer service, price and goodies

The equipment providing your service are preety much the same reguardless of ISP

However if you live in a fibre cabled area, things change

Rob-6 · 15th December 2009, 22:35

im on 10mb and it was shite till we complained, they said it would be the modem that was at fault but they only replace them if you complain

Rogue_Shadow · 15th December 2009, 22:35

Quote:

Originally Posted by bald24

I've heard good things about the BT Homehub

depends what you use it for

I game (PS3/PC) and download ... & Somtimes I get close to dropkicking the damn thing!

Eskimo · 15th December 2009, 22:37

Quote:

Originally Posted by robvts20

im on 10mb and it was shite till we complained, they said it would be the modem that was at fault but they only replace them if you complain

Rang many times c omplaining, and they just reset it or something from there end and goes to 20mb for all of couple hours.. then there shut when try ring back..

Been with them for around 10 years or soo... So we good customer..

But they don't care.. Im going to ring to say i want to become a customer.. Just so i get help propally.

EDIT * Am in Fibre cabled area, meant be quicker ain't it?

J222JRA · 15th December 2009, 22:38

Quote:

Originally Posted by James106

Eskimo, you seem yo be wacking out all the threads nowadays!
Post count Ftl!

I have noticed this also.

Im with sky...never had any issues and the help team isnt too bad

Liam · 15th December 2009, 22:40

According to BT, (they could be lying) your connection get's faster the longer you're connected to the exchange. For example, if you reset your modem, you lose your connection and have to work your way up the line. Tbh I think this is bollocks. If it's true it's wrong.

-Alex- · 15th December 2009, 22:41

BT is utter crap, they bottle neck all torrents during peak times which seem to be from 9am till about 2am. Peak times my arse!

Liam · 15th December 2009, 22:42

Quote:

Originally Posted by -Alex-

BT is utter crap, they bottle neck all torrents during peak times which seem to be from 9am till about 2am. Peak times my arse!

They're OK. But I agree with what you're saying. Tbh they're very helpful when you have a problem. But, atm I seem to be having a lot. My line is noisy as hell and drop's far too much.

Eskimo · 15th December 2009, 22:43

BT in my area sucks, My Grandparents have brand new BTHomehub, they pay for 5mb.. and get 1.50mb.. CONSTANT!.. I tried to ring up for them to fix, but they said the cabling in area is REALLY OLD .. Which i can't say it isn't, as im pretty sure it is old.

Rob-6 · 15th December 2009, 22:44

i just got that on 10mb virgin

Liam · 15th December 2009, 22:44

Quote:

Originally Posted by Eskimo

BT in my area sucks, My Grandparents have brand new BTHomehub, they pay for 5mb.. and get 1.50mb.. CONSTANT!.. I tried to ring up for them to fix, but they said the cabling in area is REALLY OLD .. Which i can't say it isn't, as im pretty sure is old.

That's my problem. They won't replace the cable's though. Rather irritating.

Chr15 · 15th December 2009, 22:45

plus net...

lemon191 · 15th December 2009, 22:45

Quote:

Originally Posted by Rogue_Shadow

depends what you use it for

I game (PS3/PC) and download ... & Somtimes I get close to dropkicking the damn thing!

i recently got sent one of the newer hubs the curved one set it up but it refused to connect to my ps3 tried wireless and cable connections neither worked so gave up went back to the older bt hub and that works fine but it does hae stupid fits of losing connection and being slow sometimes lol

bald24 · 15th December 2009, 22:45

Quote:

Originally Posted by Eskimo

BT in my area sucks, My Grandparents have brand new BTHomehub, they pay for 5mb.. and get 1.50mb.. CONSTANT!.. I tried to ring up for them to fix, but they said the cabling in area is REALLY OLD .. Which i can't say it isn't, as im pretty sure it is old.

lol - I'd say I'm only willing to pay 1/4 of what they're paying at the moment if they're only getting 1/4 of the bandwidth.