Laptop Problem - Help! - Saxperience

Dave89 · 23rd August 2009, 21:09

Pretty Much i have a Acer Aspire 6920g

http://www.laptopsdirect.co.uk/Acer_...05/version.asp
Was a present from the Parents for uni. Tis about 3 months ish old.
What happened was i was using it whilst it wasn't plugged in. Went out with friends and forgot to turn it off, then when i fully charged it the next day it would switch on... would switch on and off then back on again and just have a black screen, the touch media controls on the side would work and the bluetooth was on.
Took it to a guy who checked it over and said it was a problem with the battery. He did something to the CMS and it seemed to work again.

When i took it home and checked it the list of problems seemed endless.
Problems are:
Wireless not working sometimes
Scroll bar on the track mat not working
On the touch media control, none of them work
doesnt save the time or date and wont let you sync with internet time servers
Sub has stopped working
Media Card Reader has stopped working
Fingerprinter Scanner stopped working

the list continues. Phoned acer and they said it sounds like when the battery died it may have wiped some drivers. Problem is Acer dont supply the driver disc with the laptop as they save the drivers on the hardrive apparently

I can send it back to Acer but due to the time it takes to get back i cant risk it as i need it for uni

any one got any ideas where i can get the drivers from online? any other help is appreiated (sp)

sorry for the read lol

Penn · 23rd August 2009, 21:34

http://support.acer-euro.com/drivers.../as_6920G.html

davidandrews5343 · 23rd August 2009, 21:36

bullshit, the cmos battery has nothing to do with windows drivers, 3 months old so uve got 2 choices, send back for repair, or just download the drivers from there site

Dave89 · 23rd August 2009, 21:44

Quote:

Originally Posted by Penn

http://support.acer-euro.com/drivers.../as_6920G.html

cheers for that dude, i couldnt find that section for the life of me

Quote:

Originally Posted by davidandrews5343

bullshit, the cmos battery has nothing to do with windows drivers, 3 months old so uve got 2 choices, send back for repair, or just download the drivers from there site

i honestly dont know mate, i dont even know what the cms is. apparently he took the battery out and did something with a yellow cable. i THINK that cable is called the cms.
havent the foggiest with anything to do with computers.

im going to give it a go downloading the drivers as i need the laptop for uni. you have any idea what was wrong?

Tony · 23rd August 2009, 22:34

Sounds like you will have to send it off. The quicker you send it, the quicker you get it back.

newpersn · 23rd August 2009, 23:05

I've got a acer and had a problem with it turning in. i would turn it on but nothing happend just the power lights on. so. i had to turn it off and back on and it would start up alright..

to solve that problem i updated the bios. and its been fine ever since

davidandrews5343 · 24th August 2009, 07:06

The cmos stores the bios settings and the time and date when ur computer is off, the battery just powers it.

Dave89 · 25th August 2009, 15:47

Quote:

Originally Posted by davidandrews5343

The cmos stores the bios settings and the time and date when ur computer is off, the battery just powers it.

so i take it its the bios thats at fault then? if i update the bios would it sort it?

sorry to sound simple but with stuff like the bios on a computer i honestly havent the foggiest

MarkyG · 25th August 2009, 16:05

go to their support site and download the bios update from there.

double check the version of your current bios, if its older than the v ersion of the downloading one, update it. If not, don't.

Dave89 · 25th August 2009, 16:11

Quote:

Originally Posted by MarkyG

go to their support site and download the bios update from there.

double check the version of your current bios, if its older than the v ersion of the downloading one, update it. If not, don't.

cheers for that dude, does updating the bios add any new features or is it to make the computer run better?

davidandrews5343 · 25th August 2009, 17:30

Quote:

Originally Posted by Dave_Norris

cheers for that dude, does updating the bios add any new features or is it to make the computer run better?

could be both, like a firmware update that happens on a ps3/360

Dave89 · 25th August 2009, 18:08

Quote:

Originally Posted by davidandrews5343

could be both, like a firmware update that happens on a ps3/360

thanks mate.
going to check what version bios i have and have a gander

thanks for all the help lads

Bowey · 26th August 2009, 11:26

has your speekers went yet lol?

MarkyG · 27th August 2009, 10:44

Any luck with the laptop fella?

Dave89 · 29th August 2009, 11:16

Quote:

Originally Posted by MarkyG

Any luck with the laptop fella?

Alright dude
was having a look at the bios and my version is V1.07, on the bios updates section on the acer website it has my version and then above it V1.10, would i want to install my current version or go for the highest one available?

MarkyG · 30th August 2009, 12:58

Try your current version first, redownload the 1.07 BIOS and try that. If nothing seems to be rectified once the BIOS update has been done, go for the newest version.

I've just looked at the Acer Support site and it lists v1.10 and v1.14 to download for Windows Vista 32-Bit for the 6920G. Try the v1.10 first, then the v1.14 if you are seeing these listed too when on the Acer Support site.