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Old 13th April 2010, 23:10   #1
KrisB
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Default Can't login to Blackberry.orange

Having problems with my phone... today i received an email from orange.

Quote:
Subject: Action required: update password!
Sent: 13 Apr 2010 12:25

Update the password for ******@hotmail.com in the BlackBerry Internet Service! Email messages from ******@hotmail.com are not being delivered to your BlackBerry device. To resume receiving email messages from this email address, update the password for ****@hotmail.com in the BlackBerry Internet Service:

1. Open your BlackBerry Internet Service account by completing one of the following actions:

* Click the email setup application on your device.
* Using a browser on your computer, visit the BlackBerry Internet Service web site.

2. Go to the Email Accounts page.
3. Edit ****@hotmail.com.
4. Update the Password field.
5. Click Save.

Email Account Information:
Email Address: *****@hotmail.com
Email Account Name: ******@hotmail.com

-- Automatically generated email: Do Not Reply to this email --

Sent using BlackBerry® from Orange
I though 'Fine, not a problem i'll do it when i get home, just means a bit of peace and quiet without my phone going off about emails trying to sell me tv's, blenders, rabbit hutches, telling me i've inherited 40 billion US dollars...'

So here i am.... Sitting here trying to login to blackberry.orange.co.uk to update it. Can i login?

Can i bollox. Used the correct password, treid other password i also used to be sure, sent a password request to my blackberry which stated i was right before i tried all of them. Used my blackberry email as login, hotmail email as login.

Bit stuck as to what to do now really, the blackberry support is shut.

Last edited by KrisB; 13th April 2010 at 23:15.
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Old 6th May 2010, 20:37   #2
Toms112
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Default

Does your BB still do everything you want it to? Emails, internet etc etc?

If so just ignore the email
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