British Gas trying to nail me in the arse

[nicole_]

you're in charge of the amount you pay though arent you?

Npower put my bill down from £60pcm to £19 recently, I called up straight away and asked them to put it back up. Lucky really as they'd used estimates and got it horribly wrong.
I guess just call and calmly ask to set up a payment plan, but one that you can afford?
I work in collections but its for housing and the minimum we accept for arrangements as laid out by the government is only £3.65 above rent a week!