British Gas trying to nail me in the arse

[0rang3peel]

Originally Posted by Stissy

You have to allow the energy provider a minimum of 8 weeks to resolve the issue before you can contact the Energy Ombudsman.




I must be missing your assumption of common sense because of my stupidity / lack of experience. Use your head.

Shit man what's the latest update?

[Stissy]

Originally Posted by 0rang3peel

Shit man what's the latest update?

It’s with the Ombudsman at the moment. I also sent an email to BG on Friday showing all the correspondence my partner had made with them in an attempt to correct our bill. So I’m just waiting on a reply from both.

Originally Posted by D4MJT

I'm just going to point this out, as it appears this has passed you by, but this is a pretty valid point for the future which Nicole has already touched on.

You really need to be on top of how much your energy costs, and how much you're using. If you move into a property in spring, and by mid summer you're using £20 a month gas, then set up a direct debit accordingly, come winter when it's colder and you're using more, your budgets are going to be fucked. You want to be overpaying during the summer months slightly against what's actually being used, so come winter when you use more, you're eating into the credit built up and not paying more.

Same with electric etc.

This is a valid point. Nicole has touched on this, and I have already given a reply. Page 1 of this thread was very helpful, so let’s try to keep it like that. Please only reply if you’re posting something new/relevant and worthwhile.