Whats wrong with my laptop ?? - Saxperience

cookieace2410 · 26th July 2011, 18:46

I have a toshiba laptop and all the software stopped working the only thing that does work is the Internet

It won't shut down either
think it needs a full restore. Anyone no how this is done or hav I gotta take it to someone to do for me ??

Any ideas ??

W103_A5H · 26th July 2011, 18:57

you can restore it yourself if you have a windows disc (assuming you have windows) to put back onto the system after you re-format it, if you dont know how to do it google it

devilsadvocate · 26th July 2011, 19:02

Most modern laptops bought from a shop have a hidden partition combined with a restore function which you can boot into using a function key.

Personally I would boot up in safe mode, remove all software that didn't come with Windows and do a full virus/malware scan first..
If you can get into Windows then chances are it can be fixed without a restore

cookieace2410 · 26th July 2011, 19:20

I have no idea how to do that. I need an idiots guide where can I find one ??

manta · 26th July 2011, 20:06

Simple way to sort your problem.

Buy a macbook.

/end thread

jakeyboi · 26th July 2011, 20:10

try a system restore. click
start
controll panel
recovery
then do a system restore.

a calender should come up and let you click on a date to which you would like to reset your setings to a certain date. worth a shot

Manu · 26th July 2011, 20:30

XStephyX · 26th July 2011, 20:45

Did you make a backup disc when you first had it? , i did one when i first got my toshiba as it kept popping up to make one, if you have it give that a go.

baker556 · 26th July 2011, 20:47

Take the hard drive out, access it from another computer get all your data off, format the drive put it back in and re install windows.

devilsadvocate · 26th July 2011, 21:19

Quote:

Originally Posted by jakeyboi

try a system restore. click
start
controll panel
recovery
then do a system restore.

a calender should come up and let you click on a date to which you would like to reset your setings to a certain date. worth a shot

That rarely works, Microsoft System restore is pretty poor in my experience

Do what I said above, boot into safemode (Hold F8 a few seconds after you switch it on) and uninstall everything that doesnt come as standard with Windows.

Then download a free virus/malware scanner and go from there

Prickle^p · 26th July 2011, 21:21

so if you download a virus/malware scanner and pick up a virus scanning with the downloaded virus/malware scanner what will you gain?

VexxedVTS · 26th July 2011, 21:42

On my toshiba going into safe mode was a ball ache.
So they way I do it now is:
Start
Run
Type 'msconfig' press enter
Then select the 'BOOT' tab and check safe boot
click ok and restart

Reggae_Dub · 26th July 2011, 22:07

Quote:

Originally Posted by XStephyX

Did you make a backup disc when you first had it? , i did one when i first got my toshiba as it kept popping up to make one, if you have it give that a go.

Hi mate,

What Steph said is your best bet for an easy way to get your laptop as good as it was when you bought it . Especially if you don't feel too confident with computers.

Whatever you do though don't pay anyone to fix it for you it will be a rip off lol!

cookieace2410 · 26th July 2011, 22:11

Quote:

Originally Posted by XStephyX

Did you make a backup disc when you first had it? , i did one when i first got my toshiba as it kept popping up to make one, if you have it give that a go.

dont be silly im a bloke i just close the little box and ignore it lol wish i had now though haha

cookieace2410 · 26th July 2011, 22:12

Quote:

Originally Posted by VexxedVTS

On my toshiba going into safe mode was a ball ache.
So they way I do it now is:
Start
Run
Type 'msconfig' press enter
Then select the 'BOOT' tab and check safe boot
click ok and restart

think i will try this

cookieace2410 · 26th July 2011, 22:12

Quote:

Originally Posted by Reggae_Dub

Hi mate,

What Steph said is your best bet for an easy way to get your laptop as good as it was when you bought it . Especially if you don't feel too confident with computers.

Whatever you do though don't pay anyone to fix it for you it will be a rip off lol!

this is it i dont wanna pay anyone to do it but i have never done this before and probably will balls it up

Reggae_Dub · 26th July 2011, 22:38

You can't completely balls it up mate, you might lose everything off the laptop like your music etc at the very worst but it can always be fixed and put back to the way it was when you bought it (maybe not if you physically fucked it up by dropping it or something though!).

But since your laptop can't run any software other than your Internet Browser the easiest way might be for you to borrow a laptop from a mate or use a mate's computer if you can... this is to make the CD you need to fix your laptop.

If it's Windows 7 or Vista you have on your laptop just tell me what version you have on your computer (e.g. Windows 7 Home Premium, Windows 7 Ultimate etc etc) and I'll tell you how to make a perfectly legal CD which will fix it. I'll type you up a quick "idiot guide" as well.

You need to understand you'll lose all your files though. You won't get them back - so if you can put them on a memory stick or something if you have anything really important on there.

Richard_279 · 26th July 2011, 23:15

Is it on XP Vista or 7 ?

Brenz · 26th July 2011, 23:54

Quote:

Originally Posted by robertlittler123

Simple way to sort your problem.

Buy a macbook.

/end thread

Worst advice ever given!

cookieace2410 · 27th July 2011, 06:53

Reggae dub. Thanks I may take u up on that
it's running xp I think. Laptops about 3-4 years old
I don't mind losing all the files. There isn't anything on there really