buying imported goods (fake-copied)

[Hanuman]

hi guys anyone know the crack

i went onto a site.. *****.co.uk bought shrek 3 everything looked good i looked around the site, cost £12 so wasnt THAT CHEAP.

anyhow takes 2 weeks and its from THAILAND.

box doesnt look like the english box and looks v good but home made, semed ok when i played it.... yet my mam tried and it didnt work.

i mailed them asking if this is a copy or not or just a fault.. they worded their words veryyyyy carefully....after me actually sending them 3 mails saying if u dont reply im going to paypal dispute.

anyhow after again askin if they are imported NEW dvds or imported copies

the site says BRAND NEW DVDS


hes just sent me a mail saying

Hi Andi

All the movies are brand new "Licensed Imports" as described.

Regards.


if this is copied there regardless of what hes calling it its illegal isnt it? ( to copy anyyyy dvd ect) is counterfeit. would you jsut go straight to a paypal dispute or mail him back?

p.s the guys name is english (guessing) so looks like he knows someone abroad got a vvvv good set up and is getting coppies from thailand

[matthewslee]

post a pic up mate ad i will tell you if it is or not
fake that is

[Hanuman]

dont have it on me heres teh site

www.gekkodvd.co.uk

any prior to this there was no disclaimer on the main page about importing UNTIL id emailed them, i thoroughly checked the site out, either way it says BRAND NEW DVDS

"Gekko DVD only sell Brand New & Original DVD titles. All our products are backed by a comprehensive money back guarantee"

so if they are trying to say its original because it is copied from the original,,, and its brand new because its brand new copied. then this is plain and simply illegal and missleading?

do i mail em or go to paypal. i know its £11 but i think its out of order it was an xmas pressie and i dont think they should be getting away with it. i mean the dvds aint that cheap on there so it a int like "£4 copies improted fromt thailand. get yours now" disclaimers

[matthewslee]

web address dont work

[Hanuman]

iv changed it click the link now.. ta

[Quick]

Looks bad
http://forums.moneysavingexpert.com/...html?p=7614597

[matthewslee]

is the covers made ov papper or gloss paper is there anyting on the dvd (picture righting )

[craig180p]

File a dispute with Paypal anyway. If they have had several people reporting similar things they will more than likely refund the payment and seek reimbursment from the seller

[Quick]

I'd report them to http://www.fact-uk.org.uk/index.htm

[matthewslee]

i would say its a fake mate as if it works on yours and not on mums

[Andy72]

Surely it will be a different dvd region? i know mine wont play anything other than region2 dvd's irrespective of if they are a copy or not

[Hanuman]

so there fake, surely its plain and simply illegal. i read peoples responses there, about how long it took tehm to get an email, i sent a very good clever email to them about the problem, no reponse tried again nothing, until i literally said please response asap or i will file a dispute.

then got a cleverly worded response from them (so it seem like they have thought things through) and might get away with it with some customers but end of the day its fake its not real they aint answering simple questions surely i will get a refund and they can get in trouble?

[tara180]

Why don't you ask them for a full refund !
I know you've already openend it but consumer rights say you are entitled to a full refund if the product you've purchased doesn't match the original description. You can always threaten to report them for producing copies if they don't give you your money back

[Hughey]

That's bad, hope you get it sorted mate.

[matthewslee]

Originally Posted by Andy72

Surely it will be a different dvd region? i know mine wont play anything other than region2 dvd's irrespective of if they are a copy or not

you can change the region

[sshaxx]

[Gazzza]

just buy DVDs in shops or
www.play.co.uk
VERY safe

[tara180]

Originally Posted by Gazzza

just buy DVDs in shops or
www.play.co.uk
VERY safe

Morrisons usually bring new releases out at £9, even the 2 disc special editions, Asda's not too bad either

[carlos45]

id try for a refund mate, at the end of the day you paid top dollar, so you should get the top goods!

[kenny]

jesus thats some report about them on those forums. from reading that i wouldnt even contemplate ordering from them.

i think you should deffo file a dispute with them