diamond - Saxperience

laura_g · 26th February 2008, 14:39

Right ladies and gentleman im just lettin you'l know not to go with diamond they are possibly the shitest insurance company ever, used them to insure my saxo and they were great first time when i nneded to make a claim.

However i used them for my clio went fully comp for that extra service and protection, and was on a roundabut on the inside lane when somebody came from a junction straight into the side of my car causing me to go up the roundabout. Contacted diamond as soon as i got home and they advised that it might be split fault because i was already on a roundabout

but the reasured me that they will do everything they can and this was on the 11th Jan 2008.

So far nothing has happened had to wait bout 1 week before i could get a courtesy car which was in shit condition and so forth. Got a call from the repair centre last night to advise my car has been repaired so got £600 excess out my mums and dads bank to pay for it got there and it isnt even fixed and now has more damage then before.

Contacted diamond to say they are chasing up the TP to see whos fault it was

Im sooo f**ked off right now and just thought id advise you that you should never use diamond

Scattle · 26th February 2008, 14:48

Bloody awful that, bin friggen ages.

laura_g · 26th February 2008, 14:49

Im goin to write a letter of complaint tonight to diamond im paying flippin £750 for a service so shite

Chico999 · 26th February 2008, 14:55

Well thats what happens when you take cheap insuance because you are a woman.

Play the game fairly and you get good service my dear.

laura_g · 26th February 2008, 14:57

what did i just hear right ???

Chico999 · 26th February 2008, 14:59

Lol sorry hen.

Sorry to hear your misfortunes with the insurance company my dear.
No way to treat any customer at any level.

Is there no way you could sue the company for such shoddy workmanship?

laura_g · 26th February 2008, 15:01

Quote:

Originally Posted by Chico999

Lol sorry hen.

Sorry to hear your misfortunes with the insurance company my dear.
No way to treat any customer at any level.

Is there no way you could sue the company for such shoddy workmanship?

hen did i just hear right lmao

, im not into all this bloody suein malarki lol just gona express my opinion about them

Chico999 · 26th February 2008, 15:05

lol!!

Aye suppose so. Write them a letter. probably the best way like.

I sent shielas wheels a really abusive e-mail because they halved the price on a VTS for me because i put

Mrs.Liam Marshall

LOL!!

Was not a happy bunny i tell yi!

Annnnyways get back on topic!

Scattle · 26th February 2008, 15:06

You pay the money to expect a decent service. £750 is a lot of money.
Insuarance is crap and just ridculous....When I rang up my insurance one week 2 say im getting an exhaust...they were like yeah its fine... wen i got it they said no u cant have it...bunch of cowboys.

Anyway kick up a stir and it should get sorted quicker.

Chico999 · 26th February 2008, 15:10

Quote:

Originally Posted by Manutd1808

Anyway kick up a stir and it should get sorted quicker.

Yea seems like the best idea.

You shouldn't even have to pay for the excess if its taking that long. absolute joke!

laura_g · 26th February 2008, 15:10

Quote:

Originally Posted by Chico999

lol!!

Aye suppose so. Write them a letter. probably the best way like.

I sent shielas wheels a really abusive e-mail because they halved the price on a VTS for me because i put

Mrs.Liam Marshall

LOL!!

Was not a happy bunny i tell yi!

Annnnyways get back on topic!

god please keep to the topic only messin

just basically really hacked of the fact the accident werent my fault iv lost my no claims and had to fork out £600 to get my car back

Scattle · 26th February 2008, 15:16

How long will it take 2 get excess back

laura_g · 26th February 2008, 15:17

dont go there shamu honestly i doubt i will get it back imo