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Old 28th June 2007, 23:14   #1
Amiee
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Default BT Homehub

We have got the bt home hub, and i can access the internet through it wireless, and my sister has it connected to her laptop but through the usb lead.

However every time i want to use the internet i have to run the instalation disc and go through all the stages for it to connect because it wont save the settings or the account settings. I am entering the settings exactly the same as when i set up my sisters settings on her laptop..

Getting a bit annoyed with it, rang BT up hundreds of times, everytime spoken to india and not had any luck with solving the problem, even had that remote assistance thing go on and still nothing.

Anyone got any ideas why it wont recognise the settings?

thanks
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Old 29th June 2007, 01:12   #2
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anyone?
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Old 29th June 2007, 01:50   #3
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is it a wireless lan on the laptop too??
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Old 29th June 2007, 01:55   #4
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its wireless but whats the lan part?
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Old 29th June 2007, 02:20   #5
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local are network it means has the laptop got a switch on the side you switch on and off to connect to the internet
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Old 29th June 2007, 03:27   #6
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we had problems with ours for about a month, my dad called numerous times before anything was done
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Old 29th June 2007, 12:31   #7
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Just demand an engineer to come out!
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Old 29th June 2007, 13:03   #8
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just get one of these then it will be wireless

http://cgi.ebay.co.uk/Buffalo-AirSta...QQcmdZViewItem
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Old 29th June 2007, 14:17   #9
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Yes its got a switch to turn on and off i can get the connection but its after iv ran the cd, it wont recognise the account settings there fore i have to go through it everytime, instead of just being able to connect straight away..

also had bt technition out 3 times to get the homehub to work, bt really are pissing us off now, also the phone on it still doesnt work!
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Old 1st July 2007, 23:26   #10
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i dad to do away with the disk and just set up the ting direct, with the ip adress and shizzle.

the windows xp network stuff should recognise it and get you to insert the network key, then it saves it.

that works just fine for me, and in the house there is 2 on wireless and the xbox on ethernet
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Old 2nd July 2007, 21:40   #11
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you got it sorted now amiee? we had enough of bt and changed the other week
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Old 2nd July 2007, 21:43   #12
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Quote:
Originally Posted by 01roshay View Post
i dad to do away with the disk and just set up the ting direct, with the ip adress and shizzle.

the windows xp network stuff should recognise it and get you to insert the network key, then it saves it.

that works just fine for me, and in the house there is 2 on wireless and the xbox on ethernet
sounds alot easier but confusing.. really dont have a clue with this sort of thing lol

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you got it sorted now amiee? we had enough of bt and changed the other week
and nah still the sme problem grrr lol
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Old 2nd July 2007, 21:53   #13
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pay me top dollar and i shall come round and fix it for you lol


Sounds to me like its not storing the wireless settings on windows.
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Old 2nd July 2007, 22:52   #14
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got 1 of these, with ethernet connection to desktop pc and wireless to my lapto upstairs, never had any problems really, maybe the windows settings are taking priority over the bt settings?
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Old 2nd July 2007, 23:36   #15
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might be cus your using usb and wireless and not the ethernet connection, Might be wrong but I have virgin media
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Old 2nd July 2007, 23:44   #16
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hmmm i have no idea, maybe but i managed to save the login details to my sisters laptop, just not been able to save the wep key on mine :s
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Old 3rd July 2007, 02:30   #17
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If your running any other internet connection monitoring progs like windows network monitor (the standard one) only if your using one with bt then they will corrupt each other.

i have this problem using netgear/windows and bt homehub.
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Old 3rd July 2007, 09:18   #18
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i found the bt software just didnt work,

just close the bt software and it will say in bottom right that there is wireless networks.
click on it.
then put the wep key in and tick the "save wep key"(i think it says that, if not something similar)
and away we go.
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