Legal Advice - Saxperience

Lambo69 · 13th February 2008, 17:50

Right here goes.

Early last year my sister bought herself an Audi TT Quatro from Audi Themself (Sencond Hand).

Since then she has had nothing but problems with leaking boot, dash dials failing, engine problems etc. And has been very dissapointed with the service of Audi. At one point she saught legal advise and threatened to get Audi to take the car back.

A few months ago she told us she was expecting a baby and she was going to sell the car for a more pratical one.

So off she toodled today to our local garage to get a small problem fixed before someone comes to view the car at the weekend. Only to be called hours later saying the her 2 front tyres (Both of which were apparently brand new when she bought the car as she had different audi wheels put on) Are completely bald and split on the inside and could give way at any min, so much so the garage wont let my sister take the car until audi have inspected it.

Now what i want to know is what can be done as my sister only last week drove to Devon and back to see relative and they could have gone then!

I feel its quite a serious matter as its not only her but a little one that has to be thought about. And in my eyes she bought the car on the knowledge that Audi were replacing the alloy wheels and tyres before the sale went through.

She also had the car MOT'd at Audi only a few months agao and absolutly nothign was mentioned about them.

Is this not proffesional neglagence??

If she were to seek legal action again with the intention of taking them to court what could she expect??

Audi to take the car back and return my sisters money in full??

Some sort of compensation??

She isnt trying to get money just for the hell of it as she doesnt really need it just by the by.

Its just she is completely discusted with Audi and there relationship to her since she purchased the car, and is quite shaken by the "What if" factors if the tyres had blown.

Sorry to Rant on abit just like to have a few peoples opinoins.

L2NRM · 13th February 2008, 17:57

1ST get in contact with trading standards
2nd fone vosa report them about the mot!

saxochap · 13th February 2008, 18:42

the tracking could be out which would cause the tyres to wear quickly, (within a few months)

Chris

atomicadam · 13th February 2008, 18:51

all car dealers are tossers, me old man had a similar problem with his, but after a long time of complaining to the dealer they gave in and fixed all the problems he had with it, n inc. 4 new tyres as the tracking was out when he bought it and they missed that on 2 services, so they also gave him extended warantee, all i can say is keep at them n keep a note of all correspondance between u and the dealer. then if things go as far as legal action you have evidence of everything that has gone on. btw it can be classed as negligance if something happens, then audi can get seriously done for it.

vidal · 13th February 2008, 19:54

Tyres are a wear and tear item. How will she prove that she hasn't been doing a trackday prior to the car being inspected?

V.

Lambo69 · 13th February 2008, 20:09

A pregnant 25 year old proffesional is going to have done a track day within three months of a MOT?

admitidly if its found the tracking is out then its not so much of a deal but still 3 months isnt that great a time for tyres to split and be as bald as they are!!

Its not just this TBH but there has been many many things, and this has been the most serious.

Lambo69 · 13th February 2008, 20:16

lol i didnt know this but ive just found out she works along side a firm of solicitors and she will be seeking advise from them Ta for all your input!!!!!!!

vidal · 13th February 2008, 20:24

It is probably a lost case already. Tyres are an item designed to wear - unless there is a major problem with the steering or suspension geometry, it is unlikely that anyone will be able to prove that she (or someone else) hasn't thrashed the car. Has anyone done half a dozen number 11's from Maccy's?

V.

Lambo69 · 13th February 2008, 20:33

i fully understand there an item designed to wear and tear. but in my eyes you cant go from good tyres and no advisory in an MOT to split due to severly bald tyres, so much so that a garage that dosnt offer tyres or fitting and wouldnt benifit in any way to say the car is dangerous and needs to be towed away for new tyres.

Also its been found that the alloys that were supposedly "new" are refurbed ones!

None of this you would expetc from Audi or a £13,000 car

We shall see what happens!